Are you an experienced buyer? or just addicted??
Artist: Petros Efstathiadis
Always been a fan of Rob Hornig analysis of consumer behaviour.
Read his post via Buying an experience | Marginal Utility | PopMatters.
Artist: Petros Efstathiadis
Posted on 2009/02/28, in Front Office and Customer Service Operations, Knowledge management, Performance management and tagged Change, Customer Service Management, Transition, Vision, Ways of Seeing. Bookmark the permalink. Comments Off.
