Posted on 2009/06/20, in CRM, Enterprise 2.0, Social Media, Web 2.0 and Information Technology,, Front Office and Customer Service Operations, Knowledge management, Performance management, Vision, visionaries, vision things, trends and tagged Best Buy, Change, Culture, Enterprise 2.0, Naomi Vona, Service 2.0, Social Enterprise, Social media, Technology, Transition, Trends, Vision, Ways of Seeing. Bookmark the permalink. 1 Comment.

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