Dion Hinchcliffe’s Focusing the power of people and today’s network on opportunity (or transforming software architecture for the 21st Century)

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About Fred Zimny

Have been a service management professional for over twenty years. Successfully managed transition programs and front office operations within numerous major Dutch companies. I am also founder of www.serve4impact.com, an attempt to define the developments in the field of service design and service management. Interested in consulting, education and writing (and occasionally speaking) engagements, as well as blogging opportunities. Expertise: Service marketing Leadership Service management Marketing performance and productivity Change management.

Posted on 2009/09/27, in Social CRM and social business and tagged , , , , , , , , , , , , . Bookmark the permalink. Comments Off.

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