Another review of Roberto Verganti’s Design driven innovation Near Future Laboratory
Posted by Fred Zimny
Found at http://www.nearfuturelaboratory.com/2009/10/23/innovation-and-design
I’m reading two books at once, a dangerous thing to do because one is always interpreted alongside the other, changing what it may have been and my perspective, necessarily. But, in hindsight I would say that I am doing this on purpose. One of the books is Reassembling the Social: An Introduction to Actor-Network-Theory (Clarendon Lectures in Management Studies) by Bruno Latour, which I am reading for the second time. The other book is Design Driven Innovation: Changing the Rules of Competition by Radically Innovating What Things Mean
by Roberto Verganti, which I only bought because of the suggestive, business-y title and because business books are things I can make short work of during a 5 hour airplane flight. You know — they basically tell you everything you discover in the title, and then repeat it for no more than 200 or 250 pages, only with snap-to-grid, spic-and-span examples.
To be continued at http://www.nearfuturelaboratory.com/2009/10/23/innovation-and-design
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About Fred Zimny
Have been a service management professional for over twenty years. Successfully managed transition programs and front office operations within numerous major Dutch companies. I am also founder of www.serve4impact.com, an attempt to define the developments in the field of service design and service management. Interested in consulting, education and writing (and occasionally speaking) engagements, as well as blogging opportunities. Expertise: Service marketing Leadership Service management Marketing performance and productivity Change management.Posted on 2009/10/30, in Front Office and Customer Service Operations, Knowledge management, Performance management and tagged Books, Business, Design, design driven innovation, Experience design, Front Office and Customer Service Operations, Knowledge management, Performance management, Innovation, Reassembling the Social: An Introduction to Actor-Network-Theory, Roberto Verganti, Vision, visionaries, vision things, trends. Bookmark the permalink. 4 Comments.
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