Monthly Archives: December 2009
8 ways to end the year
Posted by fredzimny

- Image by Dustin Diaz via Flickr
8 ways to end the year. http://ping.fm/OvAMj
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- A Simple Idea for 2010 (danpink.com)
- Resolutions 2010: Make Your Input Positive according to Conversationagent (fredzimny.wordpress.com)
- Having enjoyed reading Carol Velthuis “Zomerspelers” (fredzimny.wordpress.com)
- “Happy New Year and Blue Moon” and related posts (judywise.blogspot.com)
Posted in Links, Misc. & Tweets, Recovery and the way out of the crisis, recession and depression
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Reading Bertrand Duperrin review of Enterprise 2.0 by A. McAfee
Posted by fredzimny

- Image of Andrew McAfee
Reading Bertrand Duperrin: Enterprise 2.0 by A. McAfee : my review http://ping.fm/ABSWv
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- Enterprise 2.0: quo vadis? (blogs.zdnet.com)
- Enterprise 2.0: The Book and the Blurbs : Andrew McAfee’s Blog (andrewmcafee.org)
- Web 2.0 – changing the way we work (buzzle.com.au)
- Enterpise 2.0 (kinlane.com)
- How Web 2.0 is changing the way we work (therunninglibrarian.co.uk)
Watching Alec Soth: new blog, videos and more on photos and photobooks
Posted by fredzimny

- Image by Getty Images via Daylife
Watching Alec Soth: new blog, videos and more on photos and photobooks http://ping.fm/uz1S6
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- Looking at the artefacts of Simon Roberts (fredzimny.wordpress.com)
- Looking at the remarkable artefacts of Stanislav Ginzburg! (fredzimny.wordpress.com)
- Looking at the artefacts of Zhang Xiao (fredzimny.wordpress.com)
- Looking at the artefacts of JeongMee Yoon (fredzimny.wordpress.com)
- Looking at the artefacts of Lucas Blalock (fredzimny.wordpress.com)
Posted in Links, Misc. & Tweets, Vision, visionaries, vision things, trends
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Tags: alec soth, Arts, Counties, Photographer, Photography
Great Series of posts on Enterprise 2.0
Posted by fredzimny

- Image by Ed Yourdon via Flickr
Great Series of posts on Enterprise 2.0 http://ow.ly/Ro82 http://ping.fm/1U1cR
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- Entering the Social Age: Review of The Social Factor by IBM’s Maria Azua (billives.typepad.com)
- Enterprise 2.0 – A Conference, Conversations and a lot of Common Sense (danielabarbosa.blogspot.com)
- Executives are Still Rejecting Social in the Enterprise (seekomega.com)
Reading Josh Bernoff’s What you can learn from consumers’ digital decade
Posted by fredzimny
Found at http://blogs.forrester.com/groundswell/2009/12/what-you-can-learn-from-consumers-digital-decade.html
As the decade I call the twenty-oh’s ends, think on what a transformational change we have just all witnessed. Our obsession with the latest product from Google or Apple often clouds our recognition of the long-term effects. We all know where we are. But I think many of us have forgotten where we were, and just how dramatically things have changed in ten short years.
Bill Gates in 2001 called this new decade “The Digital Decade.” Boy was he right.Consider:
- When the last decade began, there were 2.6 million broadband households in the US, one out of every 40 homes. Now there are 80 million, or two thirds of the population. Broadband has gone from rare to ubiquitous.
- Starting from zero, digital video recorders reached 31 million homes and HDTV reached 51 million in this decade. Together with online video and video on-demand, these gadgets have completely transformed the television experience.
- Mobile phones subscriptions are now 270 million, out of 307 million US adults.(For a comparison, mobile phones were in 51 million households at the start of the decade, but back then having more than one phone per household was unusual.) Back in 1999 phones were phones. Now they are iPhones, Blackberries, and Androids — computers and internet access devices.
- Portable digital music players have reached 76% of all US households. At the start of the decade, they were in practically none, because the iPod had yet to be introduced. Mark Mulligan calls it “The Decade That Music Forgot“.
And finally, it’s worth noting that Google just celebrated its tenth anniversary. In 1999, most of hadn’t heard of it yet. And forget social technologies — in 1999, most of the social activity online was in chat and discussion forums.
To be continued at http://blogs.forrester.com/groundswell/2009/12/what-you-can-learn-from-consumers-digital-decade.html
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- A Tweet-based interview with Josh Bernoff (redcouch.typepad.com)
- Social reading (martinspalette.blogspot.com)
- What is Social Media? (slideshare.net)
- It’s OK. I Love My Old Gear, Too [Old Gadgets] (gizmodo.com)
2010 Employers’ Resolutions for Customer Service
Posted by fredzimny

- Image by krystianmajewski via Flickr
2010 Employers’ Resolutions for Customer Service http://ping.fm/th1To
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- Should retailers be responsible for all comments made by their employees? (bargainista.blogspot.com)
- A Reminder About The Importance of Customer Service (scrapbookupdate.com)
- Customer Service: Making a Difference (womensblog.score.org)
- Customer Service: Building Trust (womensblog.score.org)
Posted in CRM, Enterprise 2.0, Social Media, Web 2.0 and Information Technology,, Front Office and Customer Service Operations, Knowledge management, Performance management, Links, Misc. & Tweets, Vision, visionaries, vision things, trends
Tags: Associations, Business, Consulting, Customer service, Education and Training, Marketing, Radio, Twitter
Must read Interview: 2010 Trends in Social Media / Enterprise 2.0 Jeremiah Owyang and Ray Wang from Altimeter Group, by Robert Scoble (now of Rackspace
Posted by fredzimny

- Image by thekenyeung via Flickr
Post: Interview: 2010 Trends in Social Media / Enterprise 2.0 Jeremiah Owyang and Ray Wang from Altimeter Group, by Robert Scoble (now of Rackspace) http://ping.fm/7wuzU
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- Some Pre-Forecast Odds Ends re: Social CRM (myventurepad.com)
- From Enterprise 2.0 Adoption to Business Value (ross.typepad.com)
- How Social Media is Changing the Definition of News (twingly.com)
- Three Enterprise 2.0 Themes You Should Be Watching in 2010 (bhc3.wordpress.com)
Posted in CRM, Enterprise 2.0, Social Media, Web 2.0 and Information Technology,, Front Office and Customer Service Operations, Knowledge management, Performance management, Links, Misc. & Tweets, Vision, visionaries, vision things, trends
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Tags: Altimeter Group, Arts, Business, Cyberspace, Ray Wang, Robert Scoble, Twitter, United States
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