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Looking at Jim Caddell’s Video Review of Andrew McAfee Enterprise 2.0

Dec 1

Posted by Fred Zimny

Looking at Jim Caddell’s Video Review of Andrew McAfee Enterprise 2.0 http://ping.fm/hB7Pp

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About Fred Zimny

Have been a service management professional for over twenty years. Successfully managed transition programs and front office operations within numerous major Dutch companies. I am also founder of www.serve4impact.com, an attempt to define the developments in the field of service design and service management. Interested in consulting, education and writing (and occasionally speaking) engagements, as well as blogging opportunities. Expertise: Service marketing Leadership Service management Marketing performance and productivity Change management.

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Posted on 2009/12/01, in Social CRM and social business and tagged Andrew McAfee, book, Enterprise 2.0, Social CRM and social business. Bookmark the permalink. Comments Off.

← Leverage Your Customer Experience in Growing the Top Line Cheaply by John Goodman

Recommending First Look: Leadership Books for December 2009 →

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Have been a service management professional for over twenty years. Successfully managed transition programs and front office operations within numerous major Dutch companies. I am also founder of www.serve4impact.com, an attempt to define the developments in the field of service design and service management. Interested in consulting, education and writing (and occasionally speaking) engagements, as well as blogging opportunities. Expertise: Service marketing Leadership Service management Marketing performance and productivity Change management.

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How this blog supports professionals in service design and service management

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