One of the major recurring themes this month will be knowledge management.

For those who did not read the previous posts, u can check them here

KM 3.0 part III: The KM process.

Introduction

The most important part when implementing a knowledge management system is having a well-defined strategy.

If you don’t know why you want a KM system or what you want from it, you probably won’t succeed (and probably shouldn’t even try).

Your strategy will influence your process, and your process will influence your choice of technology (and vice versa). The combination of these factors will determine how successful your KM system will be.

Please note that the strategy, process, technology and knowledge may be different for different parts of the organization. Your KM strategy for projects may be different for your KM strategy for various departments and the organization. Each department may also need their own individual KM strategy according to their needs.

To be continued at http://www.ppcsoft.com/blog/km-3-3.asp

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