Recommended read: Atle Iversen’s KM 3.0 part I: What is Knowledge Management?

One of the major recurring themes this month will be knowledge management. Last week I introduced the concept KM 3.0 as outlined by Atle Iversen.

Today Atle Iversen answers the question what is knowledge management.  Atle defines knowledge in terms of experience or education.

Just curious how this concept fits in a networked business world.

But that will be elaborated in the forth coming installments.

Found at http://www.ppcsoft.com/blog/km-3-1.asp

Overview

“Expertise acquired by a person through experience or education”

Data is symbols, information is processed data (who, what, where, when) while knowledge is expertise that answers “how” questions. You may also use wisdom to answer the “why”.

What is knowledge management (KM):
“A range of practices used in an organization to collect and share knowledge to help people get their job done”

It is not merely a collection of data or information, but rather a collection of knowledge and wisdom that can be useful to others (knowledge has no intrinsic value of its own – it is only valuable when it is used).

Knowledge management 1-2-3

To be continued at http://www.ppcsoft.com/blog/km-3-1.asp

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