Recommended: Positive Peer Pressure: A Powerful Ally to Change @The Conversation Harvard Business Review

This year at our contact center operations the major themes are outperforming peers and creating/maintaining and exploiting a challenged mindset. At the start of Q2 I admit that the approach creates benefits at the organizational, department, team, professional and personal level. Yes, and it is tough to keep the focus.  Great to read this post  by Jon R. Katzenbach and Zia Khan

Positive Peer Pressure: A Powerful Ally to Change – The Conversation – Harvard Business Review.

Webster tells us that a peer is “one of equal standing with another” or “one belonging to the same societal group (that is, based on age, grade or status).” On the job, most of us have peers that we enjoy, respect and cultivate. We also have peers that we abhor, ignore, and avoid. Most peer interaction takes place “informally,” as there are no lines on an org chart that connect peers together

You might well ask, So what?

To be continued at http://blogs.hbr.org/cs/2010/04/positive_peer_pressure_a_power.html?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed:+harvardbusiness+(HBR.org)

Related articles by Zemanta

• Reading Career Advice for Generation X by Tammy Erickson @Harvard Business Review (fredzimny.wordpress.com)
• Read this: Marshall Goldsmith’s The Mark of a Great Leader @Harvard Business Review (fredzimny.wordpress.com)
• Recommended read: Do Your Controls Create Complexity? Ron Ashkenas @Harvard Business Review : (fredzimny.wordpress.com)