Monthly Archives: April 2010
Recommended post @Silent Design « Design for Service

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Silent Design « Design for Service.
I’ve added a couple new papers to my Service Design Research collection. Silent Design and Why Design is Difficult to Manageare a pair of papers from the London Business School by Peter Gorb and Angela Dumas. Silent design has come up in a few different service design contexts [PDF 240k] over the past year so I finally decided to check out the source:
It can be argued that a great deal of design activity goes on in organizations which is not called “design.” It is carried out by individuals who are not called “designers” and who would not consider themselves to be designers.
To be continued at http://designforservice.wordpress.com/2010/04/29/silent-design/
Related articles by Zemanta
- Principles of Creating Great Places – Project for Public Spaces, Inc. (fadingintomyth.blogspot.com)
- Design In A Box: Nicole Sassaman’s Design Services Design Service Profile (apartmenttherapy.com)
- Purity of design (blogs.msdn.com)
Have You Gone Out and Talk to Your Customers Lately

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Have You Gone Out and Talk to Your Customers Lately? crm cem � Fredzimny’s Blog http://ping.fm/KOHWv
Recommended: CRM #C Introducing Temkin Group,

- Image by Agitproper via Flickr
Recommended: CRM #C Introducing Temkin Group, Customer Experience Transformation Consultancy http://ow.ly/17cPsc
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