Monthly Archives: April 2010

Reading and agreeing 4 Trends Reshaping Customer Service

Brown-Eyed Beauty
Image by garryknight via Flickr

Reading and agreeing 4 Trends Reshaping Customer Service @Custserve « Fredzimny’s Blog http://ping.fm/WNTWl

Reblog this post [with Zemanta]

Reading and agreeing 4 Trends Reshaping Customer Service @Custserve

Starry Eyed
Image by starryeyez024 via Flickr

To be continued at http://custserv.gbwatch.com/?p=1217

Reblog this post [with Zemanta]

Reading Social media and the rebirth of the storyteller

Spanish woman
Image by womenwithoutborders via Flickr

Reading Social media and the rebirth of the storyteller – Image by Jill Clardy via Flickr In online communities … http://ow.ly/17bPel

Reblog this post [with Zemanta]

Reading How to Solve the Problems of Social X

Spanish woman driving
Image by womenwithoutborders via Flickr

Reading How to Solve the Problems of Social X – I wrote this post before on deciding what is the problem we are try… http://ow.ly/17bFu0

Reblog this post [with Zemanta]

Recommended Akamai’s State of the Internet Report (Q4 2010)

gorgeous brown eye
Image by Look Into My Eyes via Flickr

Recommended Akamai’s State of the Internet Report (Q4 2010) http://ping.fm/pMiKI

Reblog this post [with Zemanta]

Recommended post: CARL FRAPPAOLO’s What Enterprise 2.0 Practitioners Should Know About KM Deployments

Description unavailable
Image by Pamela Machado via Flickr

Recommended post: CARL FRAPPAOLO’s What Enterprise 2.0 Practitioners Should Know About KM Deployments « Fredzimny’s Blog http://ping.fm/vNf3A

Reblog this post [with Zemanta]

Recommended post: CARL FRAPPAOLO’s What Enterprise 2.0 Practitioners Should Know About KM Deployments

Jane Poser
Image by Jane Costa Lima via Flickr

Found at What Enterprise 2.0 Practitioners Should Know About KM Deployments.

About a decade ago Knowledge Management (KM), was the focus of business and technology leaders alike. But after only a few years in the limelight, KM all but disappeared. The advances of modern enterprise collaboration bring this subject back to the fore.

Knowledge management morphed, to a series of related applications, technologies and practices.  Among these are/were portals, intranets, BI, collaboration and two that are enjoying much attention of late Web and Enterprise 2.0. With these newly defined applications as arsenal, knowledge management is rising like the phoenix, though some do not recognize it or label it as such.

To be continued at http://www.cmswire.com/cms/enterprise-20/what-enterprise-20-practitioners-should-know-about-km-deployments-007346.php

Reblog this post [with Zemanta]
Follow

Get every new post delivered to your Inbox.

Join 52 other followers