Found at Leading Blog: A Leadership Blog: Leading Outside the Lines: Mobilizing the Informal Organization.

Leading Outside the Lines: Mobilizing the Informal Organization

Right now, the informal elements of your organization are either working for you or against you. Yet for most leaders, say Jon Katzenbach and Zia Khan, authors of Leading Outside the Lines,the informal organization is poorly understood, poorly managed, and often disregarded because it is too hard to think about.

The formal organization has its own way of attracting, selecting, developing, and rewarding people—but it rarely has the power to affect promotion or compensation. Therefore, those who rise to influential positions in the hierarchy are more likely to be more comfortable with and skilled at using the formal organization than the informal….Informal leaders rarely have the kind of explicit qualifications that can be easily documented or communicated, much less evaluated.

The informal organization lies in the human

To be continued at http://www.leadershipnow.com/leadingblog/2010/04/leading_outside_the_lines_mobi.html

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