Recommended slide deck Sylvian Cottong’s User experience design, service design & design thinking : A common story ?


Disney - Service Elevator
Image by Express Monorail via Flickr

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Posted on 2010/05/28, in CRM, Enterprise 2.0, Social Media, Web 2.0 and Information Technology,, Front Office and Customer Service Operations, Knowledge management, Performance management, Vision, visionaries, vision things, trends. Bookmark the permalink. 3 Comments.