Monthly Archives: July 2010
Recommended exhibtion: Willy Ronis in Paris
- Image via Wikipedia
Related articles by Zemanta
- You: Willy Ronis Exhibition Paris (slideshare.net)
- Auction Results: The Photographs Sale, May 19, 2010 @Bloomsbury London, Rome and New York (dlkcollection.blogspot.com)
- Sunday in Paris (flickr.net)
- Alice Rivlin, Tell This Woman She Has to Work at This Job Until She Is 70 (firedoglake.com)
Resolutions 2011: Tim O’Reilly Oscon 2010 Keynote
- Image via Wikipedia
Related articles by Zemanta
- Tim O’Reilly: O’Reilly Radar (robcottingham.ca)
- OSCON Week: Open Source and Cloud Computing (diversity.net.nz)
- Recommended: Seth Godin’s Betting on smarter (or betting on dumber) (fredzimny.wordpress.com)
- Live Waving at OSCON 2010 (google-opensource.blogspot.com)
- OSCON Week: Cloud Summit (cloudave.com)
- What I like about the health care technology track at the Open Source convention (radar.oreilly.com)
- Boris Loukanov: Must see: Tim O’Reilly Explains the Internet of Things (borisloukanov.tumblr.com)
UK businesses and workers split on Enterprise 2.0: study – News – New Media and Search
- Image via Wikipedia
Found at UK businesses and workers split on Enterprise 2.0: study – News – New Media and Search.
Inefficient working practices are costing UK companies £900m every week, the equivalent to 30 wasted hours, according to a new survey.
The study, called Enterprise 2.0: Driving creativity, productivity and collaboration, was carried out by research house ICM and commissioned by Oracle. It found that the average worker spends over one hour every week looking for documents stored in email, personal folders or shared directories.
Oracle says that one of the reasons for this wasted time is the amount of applications people are using at work – the average employee uses over five different applications at work on a weekly basis. This lack of a centralised system for storing, accessing and managing documents means workers have to spend time copying and pasting the same information between documents stored in different places.
To be continued at http://media.cbronline.com/news/uk-businesses-and-workers-split-on-enterprise-20-study-230710
Related articles by Zemanta
- What is Enterprise 2.0? Enterprise 2.0 Explained (webtrends.about.com)
- Enterprise 2.0 summary (social-advantage.com)
- Enterprise 2.0 helps to avoid disaster (enterprise2open.com)
- Implementing Enterprise 2.0 at Intuit, Part Four: Technology Adoption and Encouraging Use (jmorganmarketing.com)
- The state of Enterprise 2.0 | ZDNet (zdnet.com)
- Traction Software, Inc. | Front Page (traction.tractionsoftware.com)
Recommended: Companies Lack Customer Experience Competencies
Recommended Companies Lack Customer Experience Competencies http://ht.ly/18fYKD
Photo credit: Candy Cranks
Recommnended deck: Social Media Influence 2010: Alexandra Wheeler, Digital Director, Starbucks
- Image via Wikipedia
Photocredit: http://londoncyclechic.blogspot.com/
Related articles by Zemanta
- Social Media Influence, Inside and Outside (headshift.com)
- Forrester: Social Media Doesn’t Yet Run Deep in Enterprise Operations (fastforwardblog.com)
- HOW TO: Target Social Media Influencers to Boost Traffic and Sales (mashable.com)
- OMG! Study identifies teen social media influencers (prsa.org)
- How to develop your own social media influencers. (socialmediatoday.com)
Reading Why is Facebook such a success?
- Image via Wikipedia
Reading Why is Facebook such a success? – Our last post looked at Facebook’s announcement yesterday that it had reac… http://ht.ly/18foS4
Photo credit: http://londoncyclechic.blogspot.com/
Related articles by Zemanta
- Scott Meis: http://www.socialmediaexaminer.com/10-ways-to-grow-your-facebook-page-following/ (socialmediaexaminer.com)
- 10 Ways to Grow Your Facebook Page Following (socialmediaexaminer.com)
- Become a matchmaker on Facebook (timesunion.com)
- Facebook Hits 500 million Users Milestone,Encourages Users to Share Stories (globalthoughtz.com)
- Flipboard for iPad gives Facebook, Twitter a magazine-style makeover (thaibrother.com)
- Facebook hits 500 million milestone (techvibes.com)
- Why is Facebook such a success? (freshnetworks.com)
Resolutions 2011: When Customer Service Advisors Become Advocates… | CustomerThink
Found at When Customer Service Advisors Become Advocates… | CustomerThink.
Perhaps some of us have become so selfish as customers that we expect everyone to subjugate their needs and wants to ours. That’s a TERRIBLE message to send to any other human being who does not sign on for that kind of ride. When those people bring their self-centered attitudes to advise and train others, it doesn’t fly. Not only is it offensive, but it simply doesn’t work and it calls into disrepute the entire field of customer service training.
Photo credit: Captain Crank
Related articles by Zemanta
- Five Ways to Improve Customer Service Through Social Networking (michaelfruchter.com)
- Customer Service (slideshare.net)
- The Center For Client Retention Announces How to Use Customer Service as a Competitive Differentiator (eon.businesswire.com)
- Best defence: governing your multichannel campaigns. (econsultancy.com)
- Should you stop trying to “exceed customer expectations”? (customerthink.com)
- 5 More Tips for Improving Service (customerthink.com)
