New Book from Josh Bernoff’s & Ted Schadler’s Empowered: Unleash your employees

found at New Books from the Press in September (Let Us Know What You Think!) – Rasika Welankiwar – Recommended – Harvard Business Review.

Empowered: Unleash Your Employees, Energize Your Customers, and Transform Your Business
by Josh Bernoff and Ted Schadler

You know it’s happening within your organization. Employees — armed with a growing torrent of web information, not to mention iPhones, Facebook, YouTube, and Twitter — are connecting with customers and building innovative solutions. But who are these creative problem-solvers? Bernoff and Schadler call them HEROes (highly empowered and resourceful operatives) and explain how this group can transform your company. Plus, Schadler will delve into the truth behind HEROs and empowering manifestos in a series of blog posts on HBR.org.

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