Monthly Archives: August 2010
Recommended Rick Man’s deck Things to consider when building a brand and creating content online
Posted by fredzimny
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- Intriguing deck: Customer experience program KLM (via Fredzimny’s CCCCC’s) (fredzimny.wordpress.com)
Photocredit: http://cyclechic.blog.hu/ 
Posted in Because i like to share again and again, CRM, Enterprise 2.0, Social Media, Web 2.0 and Information Technology,, Front Office and Customer Service Operations, Knowledge management, Performance management, Vision, visionaries, vision things, trends
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Tags: Customer experience, Customer Management, Marketing, Marketing and Advertising, Operations, rick mans, Social media, Web 2.0
Recommended: BSI’s deck Why European Social media projects fail.
Posted by fredzimny
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Recommended: Engage with customers. And then?
Posted by fredzimny
Recommended: Engage with customers. And then ? – Summary : It’s obvious that the use of social media within co… http://ht.ly/18Hrjd

Photocredit: Hungarian Cycle Chic
Resolution 2010: Steal this presentation (C3 awesome deck)
Posted by fredzimny
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Reading How multi-channel search marketing has become more social
Posted by fredzimny
Reading How multi-channel search marketing has become more social http://ht.ly/18H08e
Photocredit: http://ironponyfirst.blogspot.com/
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Recommended video: The Design of Business: Roger Martin in Conversation with Bruce Nussbaum
Posted by fredzimny
The School of Design Strategies at Parsons presents Roger Martin, dean of the Rotman School of Management at the University of Toronto, in conversation with Bruce Nussbaum, BusinessWeek contributing editor and visiting professor of Innovation and Design at The New School. Nussbaum and Martin will discuss the route followed by successful design thinkers in business, science, and the arts, on the occasion of the publication of Martins new book, The Design of Business: Why Design Thinking is The Next Competitive Advantage.
The Design of Business shows how leading companies use design thinking to push knowledge through stages that produce breakthrough innovations and competitive advantages. Martins illustrates how to combine proof-based analytical thinking with possibility-based abductive thinking; how to change structures and processes to move knowledge from one stage to the next; and how to develop the key tools of design thinkers: observation, imagination, and configuration. Through these stories, The Design of Business reveals the true foundation of successful, profitable innovation, connecting the worlds of business and design.
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Conference Creative Company Conference 14 september 2010 Haarlem, Design thinking, service design and innovation
Posted by fredzimny
Found at creativecompanyconference – Programme.
Creative Company Conference
14 september 2010
Haarlem, Philharmonie
Smart entrepreneurs know that it will take innovation and creativity to navigate through a tougher economic climate. Now more than ever, the world needs creative solutions. There’s never a bad time for a good idea.
Now it is time to visit the Creative Company Conference, the international creativity in business network event.
To be continued at
http://www.creativecompanyconference.com/programme/
Photo credit http://www.copenhagencyclechic.com/

http://www.copenhagencyclechic.com/
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- Design Thinking: A Useful Myth – Core77 (fredzimny.wordpress.com)
- John Tropea: Design is attractive to management because it is a de-politicized version of the well known socio-cultural critique of managerial practices. Design thinking is so popular because it raises only questions of “creativity” or “innovation” withou (johntropea.tumblr.com)
- 25 Definitions of Innovation (business-strategy-innovation.com)




