A business case for user-centered design


Design + Thinking
Image by suzannelong via Flickr

Preparing a desktop research for our company I realized the importance of acknowledging needs and associated emotions. And accordingly designing functionality and experience.  Deck supported me in my professional research. Great to read!
Photocredit: manganite
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Posted on 2010/09/24, in Because i like to share again and again, CRM, Enterprise 2.0, Social Media, Web 2.0 and Information Technology,, Front Office and Customer Service Operations, Knowledge management, Performance management, Vision, visionaries, vision things, trends and tagged , , , , , , , . Bookmark the permalink. 1 Comment.