Social Media Today’s wrong question What Matters More in Social Media

Intriguing question in my opinion. I personally associate matters here with results and relationships. For quality and quantity are underlying to results and relationships. And being hardboiled, in the end of the day it is about results for organizations, as a professional and as a person

Found at What Matters More in Social Media – Quality or Quantity? | Social Media Today.

You’ve may have heard this many times and probably even used the “Quality Trumps Quantity” argument when justifying your less-than-stellar social media results to your management. As  much as I believe in the quality argument, the reality is numbers do matter and here’s why

To be continued at 
http://socialmediatoday.com/miadand/186764/what-matters-more-social-media-%E2%80%93-quality-or-quantity?utm_source=feedburner&utm_medium=feed&utm_campaign=Social+Media+Today+(all+posts)

Photocredit: Captain Crank who thanked vass

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About Fred Zimny

Have been a service management professional for over twenty years. Successfully managed transition programs and front office operations within numerous major Dutch companies. I am also founder of www.serve4impact.com, an attempt to define the developments in the field of service design and service management. Interested in consulting, education and writing (and occasionally speaking) engagements, as well as blogging opportunities. Expertise: Service marketing Leadership Service management Marketing performance and productivity Change management.

Posted on 2010/09/24, in Because i like to share again and again, Front Office and Customer Service Operations, Knowledge management, Performance management, Social CRM and social business and tagged , , , , , , , , , , , . Bookmark the permalink. 1 Comment.

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