Monthly Archives: November 2010

Interview: Tim Brown of IDEO on ‘Design Thinking’ – DesignTAXI.com

: Image by whiteafrican via Flickr

Found at Interview: Tim Brown of IDEO on ‘Design Thinking’ – DesignTAXI.com.

“The problem with design,” declared IDEO president Tim Brown at a lecture in Singapore recently, “is that it got small.” He is speaking about ‘design thinking’, a philosophy that aspires to make design ‘big’ again. Before his talk, I sat down with Brown to find out more about his beliefs as a designer and innovator.

To be continued at http://www.designtaxi.com/article/101286/Design-Thinking-or-How-to-Make-Design-Big-Again//r:t?utm_source=twitterfeed&utm_medium=twitter

BPhotocredit Biikefest

bike love (by Bikefest)

Learning How to Use Design Thinking (innovationtools.com)
Design Thinking for Social Innovation: A Conversation with IDEO’s Sally Madsen (innovationtools.com)
Rethinking Design Thinking – Paul Pangaro – PICNIC ’10 (fredzimny.wordpress.com)
How Design Thinking Can Reinvent the World (greenbiz.com)
John Kembel’s intro to design thinking (fredzimny.wordpress.com)
Design Thinking, Agile Enterprise (neilperkin.typepad.com)
IDEO looks into the future of the book (asourceofinspiration.com)

Design Thinking, Agile Enterprise (neilperkin.typepad.com)
IDEO looks into the future of the book (asourceofinspiration.com)

Posted in CRM, Enterprise 2.0, Social Media, Web 2.0 and Information Technology,, Recovery and the way out of the crisis, recession and depression, Vision, visionaries, vision things, trends

4 Comments

Tags: Business, Design, Design thinking, Google, IDEO, Online Communities, Science in Society, Singapore, Social Innovation, Social Networking, Tim Brown

HBS Cases: United Breaks Guitars — HBS Working Knowledge

Nov 30

Posted by fredzimny

: Image by DavidErickson via Flickr

Found at HBS Cases: United Breaks Guitars — HBS Working Knowledge.

Tweets are in the air we breathe. Most of us know that “friend” can also be a verb. Social media are part of the public discourse now, whether or not we’re active users of them. A new case coauthored by HBS marketing professor John Deighton and research associate Leora Kornfeld offers an object lesson in what that means for big, recognizable companies and their brands.

To be continued at HBS Cases: United Breaks Guitars — HBS Working Knowledge.

Photocredit: porcelajn on deviantART

Complaining Acoustics – This ‘United Breaks Guitars’ Video Will Guarantee a Few Laughs (VIDEO) (trendhunter.com)
‘United Breaks Guitars’ – a lesson in public relation disasters (weinterrupt.com)
Book Review: Real-Time Marketing & PR by David Meerman Scott (debbiehemley.com)
10 biggest cases of revenge in human history (holykaw.alltop.com)
Turning Social Handraisers into Social Sales (dachisgroup.com)
Book Review: Real-Time Marketing & PR by David Meerman Scott (customerthink.com)

Posted in CRM, Enterprise 2.0, Social Media, Web 2.0 and Information Technology,, Recovery and the way out of the crisis, recession and depression

1 Comment

Tags: Dave Carroll, Guitar, John Deighton, Leora Kornfeld, Twitter, united airlines, United Breaks Guitars, YouTube

The Power of the Post-recession Consumer

Nov 29

Posted by fredzimny

Found at The Power of the Post-recession Consumer.

The wave of hyper-consumerism that propelled the U.S. economy through the last decades of the 20th century and into the first years of the 21st century has passed. Say good-bye to all the signs of easy wealth we knew from the recent past: McMansions, SUVs, and recreational shopping. Consumer spending patterns are changing as part of a trend that has been quietly gathering strength over the past 10 years. Say hello to a lifestyle more

To be continued at The Power of the Post-recession Consumer.

Photocredit: Ellen Von Unwerth for Vogue Nippon

5 Traits of the New (American) Consumer (fredzimny.wordpress.com)
Will your business make the cut? Are YOU expendable? (fredzimny.wordpress.com)
Consumer Sentiment Rises to Highest Level Since June (dailyfinance.com)
Americans Spend More as Incomes Grow (time.com)
Forecasters See U.S. Economy Still Sluggish in 2011 (blogs.wsj.com)
The Retail Recovery Is Built On Credit Consumers Can’t Pay And It Won’t Last (businessinsider.com)

Posted in CRM, Enterprise 2.0, Social Media, Web 2.0 and Information Technology,, Vision, visionaries, vision things, trends

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Tags: Consumer, Consumer spending, Consumerism, Economy of the United States, McMansion, Recession, Sport utility vehicle, United States

Will your business make the cut? Are YOU expendable?

Nov 29

Posted by fredzimny

Found at Will your business make the cut? Are YOU expendable? | CustomerThink.

If you think you are seeing more shaggy people these days your right! 37% of Americans are going to the hairstylist or barber less often! That is just one of many recent findings from a Harris Poll showing fundamental changes in consumer behavior.

As many consumers, squeeze money more tightly how do you (unlike hairstylists) make the cut with consumer spending? Here are a few other casualties of frugality from the Harris Poll:

To be continued at http://www.customerthink.com/blog/will_your_business_make_the_cut_are_you_expendable

Photocredit: Sydney Miller // LOOKBOOK.nu)

5 Best Sources of Future Trend Information (business-strategy-innovation.com)
Are You A Trendy Consumer? (forbes.com)
Consumer Frugality Persists in the Post-Recession U.S. Economy, Finds Latest Booz & Company Annual Survey (eon.businesswire.com)

Posted in CRM, Enterprise 2.0, Social Media, Web 2.0 and Information Technology,, Front Office and Customer Service Operations, Knowledge management, Performance management, Recovery and the way out of the crisis, recession and depression, Vision, visionaries, vision things, trends

1 Comment

Tags: Barber, Consumer, Consumer Information, Consumer spending, Harris Interactive, Harris Poll, Home, United States

Recommended: Links for this week (weekly

Nov 28

Posted by fredzimny

Recommended: Links for this week (weekly) – E20, Social and Generations: adopt vs adapt <span class=”“… http://ow.ly/1acr9O

Photocredit: Captain Crank

Weekly Twitter Digest (Link Roundup) for 2010-11-27 (seattlebubble.com)
Bertrand Duperrin: Links for this week (weekly) (duperrin.com)
Bertrand Duperrin: Links for this week (weekly) (duperrin.com)
Bertrand Duperrin: Links for this week (weekly) (duperrin.com)
Bertrand Duperrin: Links for this week (weekly) (duperrin.com)

Posted in Because i like to share again and again, Vision, visionaries, vision things, trends

7 Comments

Tags: Arts, Business, Education, Enterprise 2.0, Facebook, IBM, List of Latin digraphs, Social media

Recommended exhibitions: Aux arts, etc

Nov 28

Posted by fredzimny

: Image by Bert K via Flickr

Found at Accueil | Aux arts, etc.

Aux Arts, etc. est un projet d’Art public qui invite seize artistes à réaliser une oeuvre en relation avec la porte d’un Hôtel de Ville (ou son environnement immédiat).

To be continued at Accueil | Aux arts, etc.