Monthly Archives: December 2010
Looking, listening and loving Hooverphonic – The Night Before (live Studio Brussel)
Photocredit: http://showmeabike.blogspot.com/
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- Studio Brussels: Space Cowboy (adsoftheworld.com)
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Bests | tompeters!
Found at Bests | tompeters!.
A few “bests” picks for 2010.
Books of the Year
Griftopia, Matt Taibbi
All the Devils Are Here, Bethany McLean & Joe Nocera
Monsoon, Robert Kaplan
Enough, Jack Bogle
Helping, Ed Schein
The Power of Co-Creation, Venkat Ramaswamy & Francis Gouillart
Empowered, Josh Bernoff & Ted Schadler
Safe Patients, Smart Hospitals, Peter Pronovost & Eric Vohr
Delivering Happiness, Tony Hsieh
Serve to Lead, Jim Strock
The Economics of Integrity, Anna Bernasek
Employees First, Customers Second, Vineet Nayar
Shock of Gray, Ted Fishman
(A couple of these are 2009 books. What the hell …)
Even more at Bests | tompeters!.
Photocredit: Paool on deviantART
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- Reunion 2010: Warren Bennis and Tony Hsieh, “Leadership For the 21st Century” (fredzimny.wordpress.com)
- More on Social Media and Organizational Use (gautamblogs.com)
- Political Books Best-Seller List (thecaucus.blogs.nytimes.com)
- Summary and Review of Employees First, Customers Second by Vineet Nayar (bookstove.com)
- Culture Building (800ceoread.com)
Resolution 2011 Serve to Lead®
Photocredit jinx
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- The Future of Selling (fredzimny.wordpress.com)
- Frost & Sullivan’s You Can Have It All: Satisfied Customers and Profitable Operations (fredzimny.wordpress.com)
- Greg Levin’s New Contact Center Rules (fredzimny.wordpress.com)
- Rachel Botsman: The case for collaborative consumption (fredzimny.wordpress.com)
The New Next: Social Media Influencers Predictions by TrendsSpotting
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- 2011 PR Predictions (gutenbergpr.com)
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- Scott Meis: Five Social Media Trends To Watch in 2011 (socialmediaexplorer.com)
Reunion 2010: Warren Bennis and Tony Hsieh, “Leadership For the 21st Century”
- Image by Laughing Squid via Flickr
same content as the last disc of the delivering happiness audiobook!
Photocredit: Captain Crank
Related articles
- Four Lessons on Culture and Customer Service from Zappos Founder, Tony Hsieh (blogs.hbr.org)
- Tony Hsieh: Here Is Why I Sold Zappos To Amazon (businessinsider.com)
- Tony Hsieh: Here Is How Zappos Remained Independent After Its Sale To Amazon (businessinsider.com)
- Zappos Only Hires People Who Are Weird And Lucky In Life (businessinsider.com)
- Tony Hsieh: Here Is Why I Sold Zappos To Amazon (rushprnews.com)
