Monthly Archives: December 2010
Recommended: Customer service : avoid being the victim
Recommended: Customer service : avoid being the victim of you social media success http://ow.ly/1aCZcu
Photocredit: Captain Crank
Related articles
- Recommended desk: Peter Fisk’s Creating an Extraordinary Customer Experience (fredzimny.wordpress.com)
- Recommended Gartner post: Social Software? Ask your cable provider the connection to CRM. (fredzimny.wordpress.com)
Frost & Sullivan’s You Can Have It All: Satisfied Customers and Profitable Operations
Photocredit: http://fuckyeahgirlsandbikes.tumblr.com
Related articles
- Frost & Sullivan Latin America Presents the 2010 Excellence in Best Practices Awards Banquet (prnewswire.com)
- Frost & Sullivan forecasts aggressive Megacities growth; need for right mobility solutions and Mobility Integrators (greencarcongress.com)
- Frost & Sullivan Recognizes Stoke’s Mobile Data Offload with 2010 North American New Product Innovation of the Year Award (eon.businesswire.com)
- Frost & Sullivan Announces the 2010 Frost & Sullivan Indonesia Aerospace Awards Recipients (prnewswire.com)
Recommended: Picture of the week #24 : T
Recommended: Picture of the week #24 : Talents are like colors… http://ow.ly/1aCIHa
Photocredit: http://thesartorialist.blogspot.com
Making Social Media Work? the answer is STOIC
I always love acronyms. This one from Ronan Gruenbaum is memorable.
Found at Sliced Bread – the Sequel?: Making Social Media Work: the answer is STOIC.
ng research on how organisations successfully implement social media, or Web 2.0, or Enterprise 2.0. There are some interesting findings, not least of which is that if you refer to ‘New Technologies‘ – people are interested; but ‘Social Media’ is still a dirty word and not likely to get much uptake of a survey by those not in the business.
Photocredit: http://delightfulcycles.tumblr.com/
Related articles
- 13 Tips to Maximize Your Social Media Productivity (business-strategy-innovation.com)
- Who should be in charge of Enterprise 2.0? (zdnet.com)
- Social Business Strategists: Social Media vs. Enterprise 2.0 (giatalks.com)
- Jeff Bullas’ 5-ways-to-integrate-social-media-into-your-companys-dna (fredzimny.wordpress.com)
Recommended: Restaurants: Overcome problems in the kitchen
In this period between Christmas and 2011 great thought to act on.
Recommended: #CRM #C Restaurants: Overcome Problems In The Kitchen http://ow.ly/1aCqlN
Related articles
- Resolution 2011: being there where I am the most productive (fredzimny.wordpress.com)
- You’ve got 2011 Professional Resolutions, Now What? (socialmediaclub.org)
Brands Must Stand For Something : Branding Strategy Insider
Found at Brands Must Stand For Something : Branding Strategy Insider.
Brands that stand for something connect with customers on an emotional level. Does your brand scream status? Does it value generosity? Is it elegant and refined? Does it care about the environment? Is it a rugged brand?
To be continued at Brands Must Stand For Something : Branding Strategy Insider.
Photocredit: Akbar Simonse
Related articles
- Using Archetypes To Build Stronger Brands: Branding Strategy Insider (fredzimny.wordpress.com)
- 11 Branding And Marketing Trends For 2011 (fredzimny.wordpress.com)
- From Agog to Zippy: Inside an Emotional Space Workshop (fredzimny.wordpress.com)
Why the First Hour is the Most Important Hour of Your Day
Found at Why the First Hour is the Most Important Hour of Your Day.
Have you ever woken up to the sounds of birds singing outside? You get up, walk to the kitchen, cook yourself an omelet and drink your favorite cup of coffee while you catch up on your RSS feed. Breakfast is perfect and the blogs are right on. — just what you needed to read. You go to work and accomplish everything on your to-do list.
To be continued at Why the First Hour is the Most Important Hour of Your Day.
Photocredit: http://showmeabike.blogspot.com/
Related articles
- 5 Steps to More Effective Time Management | Vandelay Design Blog (vandelaydesign.com)
- Break! (medirected.com)
