How to Help Process Owners Succeed – Harvard Business Review
Found at How to Help Process Owners Succeed – Brad Power – The Conversation – Harvard Business Review.
Putting executives in charge of improving cross-functional processes in large organizations is akin to asking them to paddle a boat upstream. The natural forces in the organization will tend to frustrate their every attempt to coordinate activities across functional boundaries.
To be continued at ow to Help Process Owners Succeed – Brad Power – The Conversation – Harvard Business Review
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Posted on 2011/01/22, in Because i like to share again and again, CRM, Enterprise 2.0, Social Media, Web 2.0 and Information Technology,, Front Office and Customer Service Operations, Knowledge management, Performance management, Vision, visionaries, vision things, trends and tagged Colleges and Universities, Conversation, Education, Harvard Business Review, Harvard Business School, Harvard University, Massachusetts, United States. Bookmark the permalink. 4 Comments.
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