A very engaging presentation.
Monthly Archives: April 2011
Learnlets » New Horizon Report: Alan Levine – Mindmap
Posted by fredzimny

Indeed, very engaging.
Found at Learnlets » New Horizon Report: Alan Levine – Mindmap.
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Posted in Because i like to share again and again, Front Office and Customer Service Operations, Knowledge management, Performance management, Recovery and the way out of the crisis, recession and depression, Vision, visionaries, vision things, trends
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Tags: Alan Levine, APM Terminals, Apple, Deepwater Horizon, Google, Gulf of Mexico, History, Hosting, Joseph Kosinski, Liane Hansen, Lore Sjöberg, San Juan Puerto Rico, Tom Cruise, Web Design and Development, YouTube
4 Great (free) Tools to Measure Social Sentiment and 4 Important Stats | Social Media Today
Posted by fredzimny

After having a meeting about our internet scorecard and preparing for a meeting about the social media scorecard I found this. Great value in addition to Solis‘ Engage@ and Blanchard’s Social Media ROI.
Found at 4 Great (free) Tools to Measure Social Sentiment and 4 Important Stats | Social Media Today.
Now is the time to be taking the measuring of Social Sentiment seriously.
The old metrics of volume and instant digital results are no longer good enough. They only tell a part of the story, the tip of the iceberg. Influence, awareness and measurement of conversation are becoming more and more important with the rise of the social w
Read more at 4 Great (free) Tools to Measure Social Sentiment and 4 Important Stats | Social Media Today.
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Posted in Because i like to share again and again, CRM, Enterprise 2.0, Social Media, Web 2.0 and Information Technology,, Front Office and Customer Service Operations, Knowledge management, Performance management, Recovery and the way out of the crisis, recession and depression
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Tags: Business, Facebook, Internet Marketing, Marketing and Advertising, Rate of return, Social media, Social Media Today, Twitter
Recommend: Participate in Chess Media Group’s State of Enterprise 2.0 Collaboration Survey
Posted by fredzimny

Found at State of Enterprise 2.0 Collaboration Survey.
This survey seeks to understand how emergent social and collaborative technologies are being used for sharing information and collaborating within organizations (not partner or customer facing). This is commonly referred to as Enterprise 2.0.
The results of this survey will benefit the entire Enterprise 2.0/collaboration industry. We hope this will be the most comprehensive and widely-distributed study to date.
This survey should take approximately 5 – 10 minutes to complete. To change your answer, click your back button.
Read more and participate State of Enterprise 2.0 Collaboration Survey
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Posted in Because i like to share again and again, CRM, Enterprise 2.0, Social Media, Web 2.0 and Information Technology,, Vision, visionaries, vision things, trends
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Recommended: New Report: 2011 Temkin Loyalty Ratings
Posted by fredzimny
Recommended: #CRM #C New Report: 2011 Temkin Loyalty Ratings http://ow.ly/1cfZCZ
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Recommended: 6 Ds For Voice Of The Customer Program
Posted by fredzimny

Recommended: 6 Ds For Voice Of The Customer Programs http://ow.ly/1ceh9r
Photocredit: http://teacoffeeandbikes.tumblr.com/
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Recommended: Links for this week
Posted by fredzimny

Recommended: Links for this week (weekly) – Harold Jarche » Technologies for collaboration and cooperation tags: lea… http://ow.ly/1cearH
Photocredit: fixedgirls
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Posted in Because i like to share again and again
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Master Class service design / design thinking
Posted by fredzimny
Photocredit: http://delightfulcycles.tumblr.com/
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Posted in Because i like to share again and again, CRM, Enterprise 2.0, Social Media, Web 2.0 and Information Technology,, Front Office and Customer Service Operations, Knowledge management, Performance management, Vision, visionaries, vision things, trends
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Tags: Adobe InDesign, Art, Business, Business Services, Cascading Style Sheets, Master class, Oxford Brookes University, Publishing







