Monthly Archives: April 2011

The Adaptive Social Business Strategy (Framework)

The Adaptive Social Business Strategy (Framework).

I’m excited to share what Chess Media Group has been working on. We call it our Adaptive Social Business Strategy (or framework)

To be continued at The Adaptive Social Business Strategy (Framework).

Photocredit: ainelliot

The Adaptive Social Business Strategy (Framework) (jmorganmarketing.com)
Chess Media Group Acquires Dachis Group! (cloudave.com)

Posted in Because i like to share again and again, CRM, Enterprise 2.0, Social Media, Web 2.0 and Information Technology,, Vision, visionaries, vision things, trends

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Tags: Abstract, Battle Games, Board Games, Chess Media Group, framework, Games, Languages, Programming

The Making-of Innovation » Getting Closer to the Consumer: How Nivea Co-Creates New Products

Apr 13

Posted by fredzimny

Found at The Making-of Innovation » Getting Closer to the Consumer: How Nivea Co-Creates New Products.

Co-creation has become a prevalent approach taken by innovation leaders to excel in innovation management and complement internal R&D activities. In this article the authors will introduce the co-creation process at Nivea and describe how Nivea co-developed a new deodorant with consumers. The focus will be on two different co-creation tools – the netnography method geared to gain consumer insights from social media and an online co-creation session to evaluate and further enrich ideas.

Read all at The Making-of Innovation » Getting Closer to the Consumer: How Nivea Co-Creates New Produ

Photocredit: http://delightfulcycles.tumblr.com/

The Power of Co-Creation (cibcanada.com)
A Co-creation Primer – Stefan Stern Harvard Business Review (serve4impact.com)

Posted in Because i like to share again and again, Recovery and the way out of the crisis, recession and depression, Vision, visionaries, vision things, trends

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Tags: Business, Co-creation, IBM, Innovation, Marketing and Advertising, Open Innovation, Social media, The Wisdom of Crowds

Recommended: Quick 6 With Fidelty Investments

Apr 13

Posted by fredzimny

Recommended: #CRM #C Quick 6 With Parrish Arturi, Fidelity Investments http://ow.ly/1ca7qP

Social CRM needs a CRM system, does it? (customerthink.com)
6 Social CRM Tools To Improve Customer And Prospect Relationships : AMEX (bjconquest.com)

Posted in Because i like to share again and again, CRM, Enterprise 2.0, Social Media, Web 2.0 and Information Technology,, Front Office and Customer Service Operations, Knowledge management, Performance management, Vision, visionaries, vision things, trends

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Tags: Business, Customer relationship management, E-Commerce, IBM, Paul Greenberg, social crm, SugarCon, SugarCRM

You Have the Power to Choose Prosperity – Umair Haque – Harvard Business Review

Apr 12

Posted by fredzimny

Found at You Have the Power to Choose Prosperity – Umair Haque – Harvard Business Review.

Our forebears struggled, toiled, fought, and sweated for generations to create a future better, wealthier, stronger than their own. The gifts they handed down — democracy, markets, justice, opportunity, reason, equality, liberty — are the fundamental institutions — the building blocks — of enduring, authentic prosperity.

To be continued at You Have the Power to Choose Prosperity – Umair Haque – Harvard Business Review.

Photocredit: twowhiteguysandahusky