Not what we thought? What’s your platform for value co-creation?
I answered the encounter with the other. But the author aligns the perspective in a much broader context. Nice thought to reflect on and act accordingly. Do u use this post for any value creation.
Found at Not what we thought? What’s your platform for value co-creation?.
A couple of years back I wrote a speculative blog post at CustomerThink entitled ‘How Customer Co-Creation is the Future of Business’. In many ways my prediction was right, Customer Co-Creation IS the future of business, but not exactly in the way I had imagined.
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Posted on 2011/07/21, in Front Office and Customer Service Operations, Knowledge management, Performance management, Social CRM and social business and tagged Business, Co-creation, Customer experience, Customer relationship management, Customer service, Front Office and Customer Service Operations, Knowledge management, Performance management, Myths, Myths and Folktales, Open Innovation, Social CRM and social business, Vision, visionaries, vision things, trends. Bookmark the permalink. 1 Comment.
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