Monthly Archives: July 2011
Google’s Effects on Memory
Columbia University Psychologist Betsy Sparrow discusses her newest research that examines the effect living in a search engine rich society has on the way we think. Her new paper, which she complete with the help of Jenny Liu and Daniel Wegner is titled, “Google Effects on Memory: Cognitive Consequences of Having Information at Our Fingertips”.
photocredit: http://teacoffeeandbikes.tumblr.com/
Related articles
- Memory Works Differently in the Age of Google (3quarksdaily.com)
- Nick Marsh: BBC News – Internet’s memory effects quantified in computer study (bbc.co.uk)
- Search Engines Change How Memory Works (wired.com)
- Study Finds That Memory Works Differently (yubanet.com)
- Google rewiring the way we remember, study says (news.cnet.com)
Dave Olsen’s deck: Developing a Progressive Mobile Strategy
Photocredit: ouronlyescape
Related articles
- FTC Testifies on Protecting Consumers’ Privacy on Mobile Devices (ftc.gov)
- How We Killed Our Strategy to Save Our Mission (blogs.hbr.org)
- The difference between mobile and app – why businesses do (or don’t need) their own app (brownstonecambridge.wordpress.com)
Book Review: Influencer – The Power To Change Anything | CustomerThink
Found at Book Review: Influencer – The Power To Change Anything | CustomerThink.
“I haven’t got the slightest idea how to change people. But I keep a long list of candidates in case I figure it out.” ~ David Sedaris.
We do a lot of work in the area of loyalty-marketing programs which use recognition and rewards to change customer behavior. But according to bestselling author Joseph Grenny, the real key to changing behavior is harnessing the power of influence. And, when it comes to influence, Grenny says that “we stink.” Consider these examples:
Read all at Book Review: Influencer – The Power To Change Anything | CustomerThink.
Photocredit: Hughes Léglise-Bataille
Related articles
- Six tips for changing your behaviour (theglobeandmail.com)
Utilizing Scarcity in the Four Quadrant Value Universe | OnTheSpiral
Very intruiging graph. Wondering how it fits in my thesis that encounters are the dominant paradigm in customer service. Think I will use the underlying concept many times. What do u think?
Found at Utilizing Scarcity in the Four Quadrant Value Universe | OnTheSpiral.
Read all at Utilizing Scarcity in the Four Quadrant Value Universe | OnTheSpiral.
Photocredit: http://showmeabike.blogspot.com/
Related articles
- Stop Obsessing Over Intellectual Property Rights (blogs.hbr.org)
- Scarcity in a Product Launch – 7 Ways (productlaunchplm.typepad.com)
- Hooked on Stephen Covey’s ‘First Things First’: Are you efficient but ineffective? (surfingbutterfly.wordpress.com)
James McCrae’s deck Confessions Of A Recovering Designer
Art credit: karlawunsch
Related articles
- Indeed, a design thinking tool kit for operational managers (serve4impact.com)
- 10 ways to think like a designer (innovationtools.com)
- A review of Graphic Design Thinking: Beyond Brainstorming (innovationtools.com)
- Tim Brown’s “We’re Spent” ” Design Thinking IDEO (serve4impact.com)
Getting Networking Right – HBR IdeaCast – Harvard Business Review
Found at Getting Networking Right – HBR IdeaCast – Harvard Business Review.
Featured Guest: Rob Cross, associate professor at the University of Virginia’s McIntire School of Commerce and coauthor of the HBR article A Smarter Way to Network.
Listen toGetting Networking Right – HBR IdeaCast – Harvard Business Review.
Photocredit: Joice Preira. Milano e Firenze
Related articles
- The Education Bubble, Tenure Envy, and Tuition – HBR IdeaCast – Harvard Business Review (serve4impact.com)
- On the Pitfalls of Superstitious Learning – Rita McGrath – Harvard Business Review (serve4impact.com)
- To Monetize Social Media, Humanize It – Amy Jo Martin – Harvard Business Review (serve4impact.com)
- A Roadmap to a Life that Matters – Umair Haque – Harvard Business Review (serve4impact.com)
- On Social Media Becoming Social Business – David Armano – Harvard Business Review (serve4impact.com)
What is the Internet Doing to our Brains?
Dr Paul Howard Jones assesses whether the latest scientific findings support popular fears about what technology is doing to us.
Related articles
- Freemium revisited: paying for content-based applications | Monday Note (guardian.co.uk)
- The Internet Rewires the Brain (bigthink.com)
- Smiley starts a row over reluctance to commission original scripts (guardian.co.uk)
- 1000 must-read novels (onepersonbookclub.wordpress.com)
