Four Ways To Spot Markets Ripe For Disruption | Co. Design

Lady Rivendells in the Wild » Let’s Go Ride a Bike - life on two wheels: simple. stylish. fun.Found at Four Ways To Spot Markets Ripe For Disruption | Co. Design.

People often say, “Apple doesn’t do consumer research.” This usually precedes an argument against the need for market research of any kind. But the designers at Apple do conduct research–it’s just not the traditional kind found in consumer-behavior textbooks. It’s informal, impromptu, and driven by acute observations of the context in which their products are used. 

Read all (and order the book at) Four Ways To Spot Markets Ripe For Disruption | Co. Design.

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About Fred Zimny

Have been a service management professional for over twenty years. Successfully managed transition programs and front office operations within numerous major Dutch companies. I am also founder of www.serve4impact.com, an attempt to define the developments in the field of service design and service management. Interested in consulting, education and writing (and occasionally speaking) engagements, as well as blogging opportunities. Expertise: Service marketing Leadership Service management Marketing performance and productivity Change management.

Posted on 2011/08/19, in Recovery and the way out of the crisis, recession and depression, Social CRM and social business and tagged , , , , , , , , , . Bookmark the permalink. Comments Off.

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