Mystery shopping vs. customer feedback: Which is better? | Empathica

Oct 30

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Via Scoop.it – Serve4impact: designing design driven operations

Thanks to the internet and mobile technology, it’s become a lot easier to gather valuable feedback from a larger sample of customers. So does that mean that… (Mystery shopping vs. customer feedback: Which is better?
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Posted on 2011/10/30, in Because i like to share again and again. Bookmark the permalink. Comments Off.

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