Monthly Archives: November 2011
12 most Compelling Ways of Winning the Customer |
Posted by fredzimny
Via Scoop.it – Serve4impact: designing design driven operations
In the book, Winning the Customer, Lou Imbriano and Elizabeth King outline the necessary steps toward building customer relationships and winning large revenues. As the former CMO of the New England Patriots and the CEO of TrinityOne, Imbriano draws upon his experiences to share dozens of real world examples.
Via 12most.com
Gawer’s “Platforms, Markets, and Innovation” now available in paperback
Posted by fredzimny
Via Scoop.it – Serve4impact: designing design driven operations
Annabelle Gawer’s Platforms, Markets, and Innovation is now available in paperback at Edward Elgar Publishing. The price of the paperback will make this excellent sampling of current research on platforms more accessible to interested students and…
Via andrewkarpie.com
We are entering a time of ‘anarchonomy’ – Wired.co.uk
Posted by fredzimny
Via Scoop.it – Serve4impact: designing design driven operations
We are entering a time of ‘anarchonomy’Wired.co.ukHe described the move towards more collaborative consumption and taking a generous approach to innovation.
Via www.wired.co.uk
Flavors.me Spins Into a Social Network – New York Times (blog)
Posted by fredzimny
Via Scoop.it – Serve4impact: designing design driven operations
Fast CompanyFlavors.me Spins Into a Social NetworkNew York Times (blog)On Tuesday, the service is introducing a new design and a bevy of new features that will help transform the service from a personal Web placeholder into a kind of social network.
Via bits.blogs.nytimes.com
Nominaties Customer Performance Awards bekend @ Marketing Online
Posted by fredzimny
Via Scoop.it – Serve4impact: designing design driven operations
Marketing Online, de website van Tijdschrift voor Marketing, vakblad voor marketeers…
Via www.marketingonline.nl
OpenIDEO – Home
Posted by fredzimny
Via Scoop.it – Serve4impact: designing design driven operations
OpenIDEO is a global community that will draw on your optimism, inspiration, ideas and opinions to solve problems together for the collective social good.
Via www.openideo.com
2011 Customer Relationship Management Buyer’s Guide: Innovations in CRM
Posted by fredzimny
Via Scoop.it – Serve4impact: designing design driven operations
This buyer’s guide reviews the latest innovations in customer relationship management (CRM), focusing on cloud, mobile, and social options, and pro…
Via www.technologyevaluation.com