Cues, Signals and Understanding « Mitch Lieberman – A title would limit my thoughts
The intersection of, Customer Service and Social CRM is about being human, listening for signals and watching for cues.
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Photocredit: Bicycle pillow cover Retro Bicycle Screen Print by sweetharvey
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Posted on 2012/02/29, in Because i like to share again and again, Social CRM and social business and tagged Because i like to share again and again, Business, Customer experience, Customer relationship management, Customer service, mitch lieberman, Paul Greenberg, social crm, Social CRM and social business, Social media. Bookmark the permalink. Comments Off.
