Gary Hamel, Scott Keller and Colin Price: Beyond Performance

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<p>“A Conspiracy of Paper”, by David Liss on Flickr.<br /><br />
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<p><a class=Gary Hamel talks with Scott Keller and Colin Price, authors of “Beyond Performance: How great organizations build ultimate competitive advantage“, about the difference between short-term performance and long-term health. The book, which aims to bring more rigor and analytical discipline to organizational behavior, draws on the authors’ work as partners with McKinsey & Company’s Organization practice.

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About Fred Zimny

Have been a service management professional for over twenty years. Successfully managed transition programs and front office operations within numerous major Dutch companies. I am also founder of www.serve4impact.com, an attempt to define the developments in the field of service design and service management. Interested in consulting, education and writing (and occasionally speaking) engagements, as well as blogging opportunities. Expertise: Service marketing Leadership Service management Marketing performance and productivity Change management.

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