Book review – Designing with Data | Customer Insight Magazine
Posted by Fred Zimny
Customer Insight: Company based in Huddersfield, West Yorkshire (Designing with Data, Book review at http://t.co/MJNLbQcc by Stephen Hampshire from the Leadership Factor…)…
About Fred ZimnyHave been a service management professional for over twenty years. Successfully managed transition programs and front office operations within numerous major Dutch companies. I am also founder of www.serve4impact.com, an attempt to define the developments in the field of service design and service management. Interested in consulting, education and writing (and occasionally speaking) engagements, as well as blogging opportunities. Expertise: Service marketing Leadership Service management Marketing performance and productivity Change management.
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