Leadership with a splash of empathy – 6 Ways to Encourage Risk Taking and Disruptive Innovation

http://img.scoop.it/-6izWIQiYQNPbpx5ogn-hDl72eJkfbmt4t8yenImKBV9ip2J1EIeUzA9paTSgKmv
Found at http://www.scoop.it/t/designing-designed-customer-service

Learn 6 ways to create an innovative organization that encourages appropriate risk-taking.Successful leaders are forever under pressure to produce consistent results and maintain high standards.

Read all at Designing design thinking driven operations | Scoop.it http://www.scoop.it/t/designing-designed-customer-service/p/2102726211/leadership-with-a-splash-of-empathy-6-ways-to-encourage-risk-taking-and-disruptive-innovation

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About Fred Zimny

Have been a service management professional for over twenty years. Successfully managed transition programs and front office operations within numerous major Dutch companies. I am also founder of www.serve4impact.com, an attempt to define the developments in the field of service design and service management. Interested in consulting, education and writing (and occasionally speaking) engagements, as well as blogging opportunities. Expertise: Service marketing Leadership Service management Marketing performance and productivity Change management.

Posted on 2012/07/04, in Uncategorized and tagged , . Bookmark the permalink. Comments Off.

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