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Discussion Point: How Does Responsive Design Change Digital Marketing & Channel Management?

Jul 5

Posted by Fred Zimny

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Found at http://www.scoop.it/t/designing-designed-customer-service

Today’s digital marketers must deliver content across a number of channels and devices. Doing that, while providing a consistent brand experience at a reasonable cost is critical. This is what responsive design is meant to do.

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Read all at Designing design thinking driven operations | Scoop.it http://www.scoop.it/t/designing-designed-customer-service/p/2110869174/discussion-point-how-does-responsive-design-change-digital-marketing-channel-management

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About Fred Zimny

Have been a service management professional for over twenty years. Successfully managed transition programs and front office operations within numerous major Dutch companies. I am also founder of www.serve4impact.com, an attempt to define the developments in the field of service design and service management. Interested in consulting, education and writing (and occasionally speaking) engagements, as well as blogging opportunities. Expertise: Service marketing Leadership Service management Marketing performance and productivity Change management.

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Posted on 2012/07/05, in Because i like to share again and again and tagged Because i like to share again and again, http://www.scoop.it/t/designing-designed-customer-service. Bookmark the permalink. Comments Off.

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Have been a service management professional for over twenty years. Successfully managed transition programs and front office operations within numerous major Dutch companies. I am also founder of www.serve4impact.com, an attempt to define the developments in the field of service design and service management. Interested in consulting, education and writing (and occasionally speaking) engagements, as well as blogging opportunities. Expertise: Service marketing Leadership Service management Marketing performance and productivity Change management.

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