Service Design Thinking – An Economist who practices Service Design :: Lean Sales and …
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Found at http://www.scoop.it/t/designing-designed-customer-service 
Economist by education, Sylvain Cottong has spent his career at the intersections of business, society, technology, science & culture, with the value of design for process, service & product development and more generally …
Read all at Designing design thinking driven operations | Scoop.it http://www.scoop.it/t/designing-designed-customer-service/p/2116467714/service-design-thinking-an-economist-who-practices-service-design-lean-sales-and
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