Service Design Thinking – How Companies Kill Innovation

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About Fred Zimny

Have been a service management professional for over twenty years. Successfully managed transition programs and front office operations within numerous major Dutch companies. I am also founder of www.serve4impact.com, an attempt to define the developments in the field of service design and service management. Interested in consulting, education and writing (and occasionally speaking) engagements, as well as blogging opportunities. Expertise: Service marketing Leadership Service management Marketing performance and productivity Change management.

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Posted on 2012/07/06, in Uncategorized and tagged http://www.scoop.it/t/designing-designed-customer-service, Service Design Thinking - How Companies Kill Innovation. Bookmark the permalink. Comments Off.

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Service Design Thinking – How Companies Kill Innovation

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Service Design Thinking – How Companies Kill Innovation

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About Fred Zimny

How this blog supports professionals in service design and service management

How to join more than 7.500 professionals in the field of service design and service management

How to get in touch with the editor

Fred Zimny

Personal Links

Verified Services

View Full Profile →

How to subscribe for a daily wrap-up (ideal for tablet and phone)

How to subscribe with web-based news readers. Click for your choice

How to subscribe via RSS to get updates about service design and service management

Available for online help

Goodreads

Designing design thinking driven operations

Follow “fred zimny's serve4impact”