4 out 5 analysts recommend a marketing technology office | CustomerThink

Found at 4 out 5 analysts recommend a marketing technology office | CustomerThink.

Admittedly, the statistical validity of that headline is suspect. As a child of the 80′s, back when people actually watched commercials on our sole screen in the living room, such tag lines were embedded in my psyche and occasionally pop out. (I always wondered why the fifth dentist from those Trident commercials was such a killjoy.) But I digress…

Read all at 4 out 5 analysts recommend a marketing technology office | CustomerThink

My point of view: do not limit it to marketing. Focus on customer touch point.

(by Caitlyn Gallagher)

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About Fred Zimny

Have been a service management professional for over twenty years. Successfully managed transition programs and front office operations within numerous major Dutch companies. I am also founder of www.serve4impact.com, an attempt to define the developments in the field of service design and service management. Interested in consulting, education and writing (and occasionally speaking) engagements, as well as blogging opportunities. Expertise: Service marketing Leadership Service management Marketing performance and productivity Change management.

Posted on 2012/12/10, in Because i like to share again and again, Front Office and Customer Service Operations, Knowledge management, Performance management, Social CRM and social business and tagged , , , , , , , , , , , , , . Bookmark the permalink. Leave a Comment.

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