Author Archives: Fred Zimny
Putting people first » The future of technology isn’t mobile, it’s contextual
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#FabFeed The future of technology isn’t mobile, it’s contextual: In the coming years, there will be a shift to… http://t.co/l0gJnbm8o6
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The 12 most destructive technologies
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McKinsey have released a new report on what they believe will be the most disruptive technologies, and the economic impact they will have. The report, produced by the McKinsey Global Institute, ha…
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Presenting Social CRM Data For Customer Service
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CRM tools once revolutionized business, especially from a customer support perspective. Now the name of the game is social CRM.
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The Psychology of Choice
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How we make decisions and how marketers capitalize on it
How Marketers Use Psychology Of Choice To Their Advantage [Infographic]
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Did you know there is a whole psychology behind the choices that we make? Savvy marketers are able to use this to their advantage. This is fascinating!
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Want Better Customer Experience? Adopt the Six Disciplines of CX Maturity. – 1to1 Media (blog)

Want Better Customer Experience? Adopt the Six Disciplines of CX Maturity.
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Photocredit: donchris!â„¢
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The Global Creativity Gap: A new study by Adobe Creativity at Work
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Adobe uncovers surprising data on the Global Creativity Gap..
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