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The State and Future of Social Business by Jeremiah Owyang
Posted by Fred Zimny

The State of Social Business
Trend 1: Corporate Websites Reborn
Trend 2: Social Becomes Automated
Trend 3: To be Heard, You Will Pay
Pragmatic Recommendations
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Posted in Uncategorized
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Tags: Altimeter Group, Business, Dachis Group, Internet Marketing, jeremiahowyang, Social Business Summit, Social media, South by Southwest, Vision, visionaries, vision things, trends
What’s Klout all about? Have you got Kred? The low-down on digital influence
Posted by Fred Zimny
Via Scoop.it – Designing design thinking driven operations
Digital Influence is one of the hottest trends in social media, yet is largely misunderstood. Brian Solis‘ report for the Altimeter group drills into it to help you understand what’s important . . .
Photocredit: navy black « Maritsa
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Posted in Because i like to share again and again, Recovery and the way out of the crisis, recession and depression, Social CRM and social business
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Tags: Altimeter, Altimeter Group, Because i like to share again and again, Brian Solis, Business, Klout, PeerIndex, Recovery and the way out of the crisis, recession and depression, Social CRM and social business, Social media, Twitter, Vision, visionaries, vision things, trends
The Corporate Social Media Team Profile | Web Strategy by Jeremiah Owyang
Posted by Fred Zimny
Via Scoop.it – Serve4impact: designing design driven operations
Excerpted from the article intro: “How are today’s social media teams structured? Ever wonder who’s behind those corporate Twitter and Facebook accounts? Think there’s more to it than an intern just tweeting haphazardly? This data, in the below graphic, is compiled from Altimeter’s recent survey to 144 global national corporations with over 1000 employees shows how today’s teams in 2011 are breaking down. This is the core team that operates the social media program within a corporation, often within corporate communications or a marketing function they will work with other business units. For very large corporations, they may be fragmented among many business units (the Dandelion model), and this data doesn’t even include agency, consultants, or even research firms who help out.” Here’s what they have found: http://www.web-strategist.com/blog/2011/12/22/data-composition-of-a-corporate-social-media-team/
Via www.web-strategist.com
Photocredit: (by josie’s 3rd { sheila })
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- Adapting to Radical Changes in Business ” Web Strategy by Jeremiah Owyang | Social Media, Web Marketing (serve4impact.com)
Michael Brito’s deck The Rise of the Social Customer and Their Impact on Business
Posted by Fred Zimny

Photocredit: uriouscuriosities:
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Posted in Front Office and Customer Service Operations, Knowledge management, Performance management, Social CRM and social business
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Tags: Altimeter Group, Business, Edelman Digital, Facebook, Front Office and Customer Service Operations, Knowledge management, Performance management, Michael Brito, Playbook, RSS, Social CRM and social business, Social media, Vision, visionaries, vision things, trends
Customer-centricity Begins with Creating a Culture of Change Brian Solis
Posted by Fred Zimny

Found at Customer-centricity Begins with Creating a Culture of Change Brian Solis.

Photocredit: http://bikesandgirlsandmacsandstuff.tumblr.com
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Posted in Because i like to share again and again, Social CRM and social business
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Tags: Altimeter Group, Because i like to share again and again, Brian Solis, Business, Customer centricity, Engage: The Complete Guide for Brands and Businesses to Build Cultivate and Measure Success in the New Web, Management, Organizational Change, Social CRM and social business, Social media, Vision, visionaries, vision things, trends
Video Building Your Social Strategy: Prioritizing the Coming Year
Posted by Fred Zimny
Altimeter’s research on social business was featured at Baaarvoice’s customer conference to 600 attendees focused in on the retail, cpg, hospitality, and consumer technology space in Austin Texas a few weeks ag
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Michael Fauscette: Communication and Collaboration in a Social Business World
Posted by Fred Zimny
Michael Fauscette: Communication and Collaboration in a Social Business World.

Read the whole story at Michael Fauscette: Communication and Collaboration in a Social Business World.
Credit for bike graph:http://caleyhustle.tumblr.com/
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Posted in Front Office and Customer Service Operations, Knowledge management, Performance management, Social CRM and social business
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Tags: Altimeter Group, Business, Collaboration, Esteban Kolsky, Front Office and Customer Service Operations, Knowledge management, Performance management, Knowledge management, Paul Greenberg, Social CRM and social business, Social Sciences, user experience, Vision, visionaries, vision things, trends













