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BCG paper: the value of our digital identity
Digital identity—the sum of all digitally available information about an individual—offers enormous potential value. Applications leveraging personal data can boost efficiency, focus research and marketing, and spur the creation of personalized products and services. But to unlock its full value, organizations must embrace responsibility, transparency, and user control.
My point of view: check this paper and Doc Searl’s The Intention Economy
Photocredit: cocokashi-co
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This week top posts
The human factor in service design – McKinsey Quarterly – Operations – Performance
Service Design Primer: Service design thinking with Marc Stickdorn
Touch Screen Design Thinking | Jason Weaver
Customer Experience Reading List For Senior Execs « Customer Experience Matters
Boston Consulting Group Marketing capabilities for the new age
Photocredit: http://womenreading.tumblr.com/
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BCG gaining a value advantage in volatile times
Marcus Bokkerink, Patrick Ducasse, Jeff Gell, Eric Olsen, Frank Plaschke, Daniel Stelter, Hady Farag, Mark Sciortino November 2011 BCG ranks the top ten value…
Via www.slideshare.net
Photocredit: Olalla U
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Midst october top slide5hare
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Photocredit: citizen couture
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Early october top posts Slide5hare
Service design a conceptualizati…
The Boston Consulting Group The …
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BCG – Expertise & Impact Back to Mesopotamia?
- To what measures might governments have to resort of they keep trying to solve the debt problem by playing for time? In their latest paper, David Rhodes and Daniel Stelter look at what might need to happen if the politicians persist in muddling through for much longer.
http://www.bcg.com/expertise_impact/publications/PublicationDetails.aspx?id=tcm:12-87238
Photocredit: http://www.copenhagencyclechic.com/
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A Disruptive Solution for Health Care – Clayton M. Christensen
The challenge that we face — making health care affordable and conveniently accessible to most people — is not unique to health care. Almost every industry began with services and products that were so complicated and expensive to provide that only people with a lot of skill and a lot of money could participate
To be continued at A Disruptive Solution for Health Care – Clayton M. Christensen – Innovations in Health Care – Harvard Business Review.
Photocredit: kari-shma
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