Blog Archives
4 Underlying Attitudes of the Master Entrepreneur
Posted by Fred Zimny

500px / Photo “{ Who are you? }” by CERO .
See on Scoop.it – Designing design thinking driven operations
Master entrepreneur is a way of life and therefore an attitude.
See on www.modernlifeblogs.com
Photocredit: 500px / Photo “{ Who are you? }” by CERO .
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Young Entrepreneurs
Listening and Doing
MJ Gottlieb Reveals The #1 Misconception Entrepreneurs Have When Starting A Business
Great Entrepreneurs – Less Thinking and More Action
Defaulting to hire on credentials will put you out of business
How to Stay Motivated as an Entrepreneur
Posted in Recovery and the way out of the crisis, recession and depression, Service design, service management
Tags: 500px / Photo “{ Who are you? }” by CERO ., Business, Chief Executive Officer, Entrepreneur, Master of Business Administration, Science in Society, Skeptical Inquiry, The Girl Of My Best Friend, Vocus
A CEO’s guide to leadership development
Posted by Fred Zimny

rdlf
See on Scoop.it – Designing design thinking driven operations
“The difference between involvement and commitment is like ham and eggs. The chicken is involved; the pig is committed.” — Martina Navratilova “The bi
See on smartblogs.com
Photocredit: rdlf
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The Future of HR – A CEO’s guide to leadership development
The CEO’s 2013 Leadership Pledge
The Most Popular Leadership Articles Of 2012
How Often Should You Be At The Office?
Business change – Martin Scorsese: Leadership Lessons for Project Managers
Mastermind Group – Three tips for ‘non-heroic’ leadership
Seasonal greetings and this year top posts
Posted by Fred Zimny
Baskin Dim Bulb branding advertising social media business strategy:The Digital Shakedown
Recommended exhibition: The Subversion of Images Surrealism, Photography, and Film @Winterthur
Capgemini’s 10 Game-changing technology shifts for 2012
Rethinking the Marketing Funnel in a World of Social Media | David Rogers Blog
Forrester about The Extended CRM Application Ecosystem: Value, Risk and the Future of Social CRM
Fred Zimny recommends this toolkit for Preparing Your Own Blue Ocean-Performance Dashboard
10 Ways to Attract Employees to Your Intranet
Top 10 CEOs Who Never Went to College Infographic The Rise of Walking and Biking
Some insights, some driven by data:
- About 150 readers are subscribed to the posts on this blog. I really appreciate being connected with you. Myapologies for any inconvenciences in 2012 (mainly due to expirementing with content sharing). Again, really appreciated and being aware of the fact that there is an audience enables me to maintain highly professional standards. Thank you.
- Blogging and content curation are still effective to maintain professional standards.
- Looking at these tops posts, it is quality content that matters.
- These are the most used tags for serve4impact.
- Because i like to share again and again Business Business Services Change Consulting CRM and Web 2.0 Customer Customer experienceCustomer Management Customer relationship management Customer service Customer Service Management Design Education Enterprise 2.0 Facebook Front Office and Customer Service Front Office and Customer Service Operations, Knowledge management, Performance management Google http://www.scoop.it/u/fred-zimny Information Technology Innovation Knowledge management Leadership Links, Misc. & Tweets Making sense of leadership Management Marketing Marketing and Advertising Personal Productivity Recovery and the way out of the crisis, recession and depression Social CRM and social business Social Enterprise Social media Social networkTechnology Transition Trends Twitter United States Vision Vision, visionaries, vision things, trends Ways of Seeing
- Search drives the visits And then in low four digits or even digits traffic come frome
Search Engines Google Reader
StumbleUpon
scoop.it Twitter
google.nl
Netvibes
Facebook
linkedin.com
paper.li
Taken into account these data, 2013 will be a year in which social sharing will be more dominant. By the way, what social sharing tool do you miss? - My audience is true global (my stats show 5 countries with no readers). I miss China and 2013 will be the year to see how to reach a Chinese audience.
- These are my top contries
United States
United Kingdom
Netherlands
India
Canada
Ukraine
Australia
Germany
France
Philippines

Photocredit: eine-tasse-kaffee-by-moneboh
Some slighly related articles
Social business strategies for the CMO – Social CRM’s six misconceptions
Social CRM’s 15 minutes of fame over, onward to Customer Experience!
The story of Social Media Marketing 2012 #SMM12
Marketing CRM Planning: 4 Must Have Projects For 2013
The Social CRM Non-Revolution
Top 5 Intranet Predictions for 2013
Posted in Customer service, Front Office and Customer Service Operations, Knowledge management, Performance management, Service Design Thinking, Service design, service management, Social CRM and social business, User experience
Tags: Business, Capgemini, Chief Executive Officer, Customer relationship management, eine-tasse-kaffee-by-moneboh, Facebook, Google, Internet Marketing, Intranet, Marketing, social crm, Social media, Social network, Surrealism, Twitter
McKinsey Quarterly’s 10 articles 2012
Posted by Fred Zimny
| In this, our final Top Ten Newsletter of 2012, we’ve rounded up the most popular articles among readers this year. Read them today and join the conversation. | ||||||
|
| 4. STRATEGY Becoming more strategic: Three tips for any executive You don’t need a formal strategy role to help shape your organization’s strategic direction. Start by moving beyond frameworks and communicating in a more engaging way.5. STRATEGY A CEO’s guide to innovation in China Dynamic domestic players and focused multinationals are helping China churn out a growing number of innovative products and services. Intensifying competition lies ahead; here’s a road map for navigating it. 6. STRATEGY |
7. ORGANIZATION Motivating people: Getting beyond money The economic slump offers business leaders a chance to more effectively reward talented employees by emphasizing nonfinancial motivators rather than bonuses.8. STRATEGY The social side of strategy Crowdsourcing your strategy may sound crazy. But a few pioneering companies are starting to do just that, boosting organizational alignment in the process. Should you join them? 9. STRATEGY 10. OPERATIONS |
My point of view: regular readers will recognize some of the posts!
Photocredit: Girl reading a book (4) by ~ImaginationPhotos on deviantART
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Do your senior managers need to be active on social?
Strategic Thinking versus Strategic Planning
UK Companies Exposed To Social Networking Risk
Strategic Sustainability – Part 2
Reducing the Gap of Poor Innovation Leadership – Executive Work Mat
Lessons From Fast-Growth Company CEOs Go Beyond Social Media
Posted in Service Design Thinking, Service design, service management, Social CRM and social business, User experience
Tags: Business, Chief Executive Officer, China, Girl reading a book (4) by ~ImaginationPhotos on deviantART, Harvard Business School, Marketing, McKinsey, mckinsey quarterly, news, Organization, Social media, Strategy
Innovation Excellence | Gary Hamel on Building Innovation Capability
Posted by Fred Zimny
See on Scoop.it – Designing design thinking driven operations
Watch Gary Hamel, co-founder of the Management Innovation eXchange (MIX), discuss how to make innovation an everyday, everywhere capability.
My point of view: Read the book and act. Really appreciated the reference from mr. Hamel that a boxer can walk on two feet, but prefers four (the dog of course).
See on www.innovationexcellence.com

Photocredit: patriciapriet
Related articles
Financial Services 3.0 – Gary Hamel: Are you really serious about innovation? | Management Innovation eXchange
Translation of social ideas into the language of HR and Organizational Development is the big challenge!
Service Design Thinking – Gary Hamel: Are you really serious about innovation?
Human Capital Institute and the Management Innovation eXchange Launch the Human Capital M-Prize; Winner Announced at 2011 HCI Human Capital Summit by Gary Hamel
The Future of HR – Gary Hamel: Reinventing the Technology of Human Accomplishment
The Timeless Strategic Value of Unrealistic Goals
Posted in Because i like to share again and again, Recovery and the way out of the crisis, recession and depression
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Tags: Because i like to share again and again, C.K. Prahalad, Chief Executive Officer, Gary Hamel, Google, Groupware, Harvard Business Review, Innovation, Michael Porter, patriciapriet, Recovery and the way out of the crisis, recession and depression, Vision, visionaries, vision things, trends
Three Keys to a Winning Attitude for a Service Business – Forbes
Posted by Fred Zimny
Found at Three Keys to a Winning Attitude for a Service Business – Forbes.
If you create value for your customer primarily through service or support, you must be responsive and flexible
Read all at Three Keys to a Winning Attitude for a Service Business – Forbes
My point of view: so everyone is in service…..

Photocredit:
Related articles
- 5 Ugly Potholes on the Road to Social-Business Excellence – Forbes (serve4impact.com)
- Steve Denning’s The Five Big Surprises of Radical Management – Forbes (serve4impact.com)
Posted in Because i like to share again and again, Front Office and Customer Service Operations, Knowledge management, Performance management, Social CRM and social business
Tags: Advertising, Because i like to share again and again, Business, Business Services, Chief Executive Officer, Customer Management, Customer service, Education and Training, Forbes, Front Office and Customer Service Operations, Knowledge management, Performance management, Social CRM and social business, Technology, United States, Vision, visionaries, vision things, trends
The Far Reach of Supportive Senior Managers
Posted by Fred Zimny
Found at The Far Reach of Supportive Senior Managers.
Authors: Tessa E. Basford, Lynn R. Offermann, and Philip W. Wirtz (all the George Washington University)
Publisher: Journal of Leadership & Organizational Studies, vol. 19, no. 2
Date Published: May 2012
Managers at different levels of a company affect their employees’ morale and desire to stay in different ways, this paper finds. In fact, employees’ motivation and retention are more influenced by supportive executives in senior leadership positions than by a similar-minded immediate boss, confirming the trickle-down effects of visionary and compassionate leaders and the immense value of CEOs who have star power.
Read all at The Far Reach of Supportive Senior Managers.
Photocredit: teachingliteracy
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Drucker’s Rule
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If It’s Important, Be There
When Is an Outsider CEO a Good Choice?
Posted in Recovery and the way out of the crisis, recession and depression
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Tags: Chief Executive Officer, Employment, George Washington University, Leadership, Lynn R. Offermann, Organizational studies, Philip W. Wirtz, Recovery and the way out of the crisis, recession and depression, Senior management, teachingliteracy
















