In 1954, Peter Drucker was famously quoted as saying, “The purpose of a business is to create and keep a customer”. Five decades later this timeless message is stronger than ever.
See on www.forbes.com
Customer experience: Gain clearer vision through consumers’ eyes
Businesses can no longer afford to wait until a customer walks into a store before they start paying attention to them.
See on www.campaignasia.com
See on www.slideshare.net
Photocredit: xoxo HiLAMEE: 2013/04/05 peaceful and serene time