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Recommended: T-Mobile Loses Customers
Living in the Netherlands, I also remember how T-Mobile’s performance for a certain customer resulted in a very bad press for customer service. And a industry organization unable (or unwilling) to really invest in any substantial improvements. My prediction: to be continued by politicians in the fall of this year.
Recommended: #CRM #C T-Mobile Loses Customers, No Surprise – T-Mobile just announced that it lost a record number of… http://ow.ly/1cxF5N
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- CRM Idol 2011: The Open Season (myventurepad.com)
- Customer Service Tip: Would You Recommend Your Competition? (customerthink.com)
- 7 Warning Signs Your Customers May Be Deserting You (customerthink.com)
Generation Gmail poses major risk to firms’ security
Pay-off might be a higher productivity and effectiveness. I still believe that Gmail and its associated functionality (Rapportive, Gist, Producteev, Boomerang) makes me – working on schedule, tasks and mail – 15% more efficient. Results in my case in a net productivity gain of 2%.
Some 85pc of workers under 25 admit they send work-related emails or documents to or from personal email accounts, like Gmail or Hotmail. ‘Generation Gmail’ finds corporate mailbox sizes too constrained and work around this hurdle.
Photocredit: cyclop
Related articles
- Add More Features to your Gmail with Web Apps (labnol.org)
- Social Contact Management Tools: Gist vs. Rapportive vs. Hover.me (My guest post on oneforty.com) – Liza With A “Z” (lizasperling.com)
- 5 Ways That Gmail’s New Priority Inbox Will Affect You (blogs.constantcontact.com)
Inbox Zero: How to Become an Email Ninja
Whether Michael Reynolds is 5 years ahead of our time I do not know. But, it is all about mastery and discipline. Great slides to reflect on some hot trending discussions with regard to how to use email (or for how to use one’s emailbox).
Photocredit: http://italiancyclechic.com/
Related articles
- Bullish: How To Be A Productivity Unicorn (thegloss.com)
- Analysis of my inbox: 2 out 3 emails I get are from a machine (serve4impact.com)
Recommended: A zero-email organization ?
Recommended: A zero-email organization ? Please be serious… – There’s not a person who’s not aware of th… http://ow.ly/1boGC1
Photocredit: Captain Crank
Related articles
- Hotmail Helps Organize Your Email Needs (lockergnome.com)
- Cyberattacks don’t have to be ‘terminal,’ experts say (cbc.ca)
- Should I bounce my stalker’s emails? (ask.metafilter.com)
Analysis of my inbox: 2 out 3 emails I get are from a machine
Let say that I am migrating from my inbox to Nimble or Gist. My inbox, has become less and less relevant. What still exists is working with a schedule and a task. But – I work in Gmail – thanks to unsubscribe, boomerang, rapportive and GTD my inbox is clean every day.
As stated before: gain in productivity of about 10%, major reduction of stress and even more fun in life.
Same experience or are you still facing email stress?
Found at http://forrester.typepad.com/groundswell/2011/02/analysis-of-my-inbox.html
Is your inbox a communications channel? Or is it a target?
To find out, I analyzed a week’s worth of the contents of my Forrester.com inbox. (I did this two years ago,too.)
To be continued at http://forrester.typepad.com/groundswell/2011/02/analysis-of-my-inbox.html
Photocredit: pedalfar
Related articles
- Tackle It Tuesday – Trying to Achieve Inbox Zero (table4five.net)
- Keep Your Focus on What’s Most Important: Inbox Deliverability (blogs.constantcontact.com)
- My Stuff for Getting Things Done: Clearing up a cluttered Inbox Part 1 – Meeting Responses (mygtdstuff.com)
Gist. approach to building a better customer experience
These are exciting times and challenging times for us with all the great social media tools. We have Nimble, Gist, Rapportive and Hover at the personal and professional level to integrate. What app do you prefer?
Related articles
- Gist vs. Rapportive vs. Hover.me (oneforty.com)
- Connected aims to beat Gist at contact management (billbennett.co.nz)
- The price of contact management software (billbennett.co.nz)
Book recommendation: Everything I Know About Marketing I Learned From Google
- Image via CrunchBase
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- Intriguing deck: Customer experience program KLM (via Fredzimny’s CCCCC’s) (fredzimny.wordpress.com)
- Is Google Me Really GMail 2.0? (regulargeek.com)
