Often in SharePoint 2010 implementations we see Portals, Team sites and Social sites being treated as separate conceptual entities. Although they have their own merits and add specific value individualy, it is in “the intersection” where we find the ideal balance of flexibility, context and business alignment for open collaboration. Furthermore, in the intersection, the user experience allow us to easily flow between the different spheres and levels of formality.
Blog Archives
Seasonal greetings and this year top posts
Posted by Fred Zimny
Baskin Dim Bulb branding advertising social media business strategy:The Digital Shakedown
Recommended exhibition: The Subversion of Images Surrealism, Photography, and Film @Winterthur
Capgemini’s 10 Game-changing technology shifts for 2012
Rethinking the Marketing Funnel in a World of Social Media | David Rogers Blog
Forrester about The Extended CRM Application Ecosystem: Value, Risk and the Future of Social CRM
Fred Zimny recommends this toolkit for Preparing Your Own Blue Ocean-Performance Dashboard
10 Ways to Attract Employees to Your Intranet
Top 10 CEOs Who Never Went to College Infographic The Rise of Walking and Biking
Some insights, some driven by data:
- About 150 readers are subscribed to the posts on this blog. I really appreciate being connected with you. Myapologies for any inconvenciences in 2012 (mainly due to expirementing with content sharing). Again, really appreciated and being aware of the fact that there is an audience enables me to maintain highly professional standards. Thank you.
- Blogging and content curation are still effective to maintain professional standards.
- Looking at these tops posts, it is quality content that matters.
- These are the most used tags for serve4impact.
- Because i like to share again and again Business Business Services Change Consulting CRM and Web 2.0 Customer Customer experienceCustomer Management Customer relationship management Customer service Customer Service Management Design Education Enterprise 2.0 Facebook Front Office and Customer Service Front Office and Customer Service Operations, Knowledge management, Performance management Google http://www.scoop.it/u/fred-zimny Information Technology Innovation Knowledge management Leadership Links, Misc. & Tweets Making sense of leadership Management Marketing Marketing and Advertising Personal Productivity Recovery and the way out of the crisis, recession and depression Social CRM and social business Social Enterprise Social media Social networkTechnology Transition Trends Twitter United States Vision Vision, visionaries, vision things, trends Ways of Seeing
- Search drives the visits And then in low four digits or even digits traffic come frome
Search Engines Google Reader
StumbleUpon
scoop.it Twitter
google.nl
Netvibes
Facebook
linkedin.com
paper.li
Taken into account these data, 2013 will be a year in which social sharing will be more dominant. By the way, what social sharing tool do you miss? - My audience is true global (my stats show 5 countries with no readers). I miss China and 2013 will be the year to see how to reach a Chinese audience.
- These are my top contries
United States
United Kingdom
Netherlands
India
Canada
Ukraine
Australia
Germany
France
Philippines

Photocredit: eine-tasse-kaffee-by-moneboh
Some slighly related articles
Social business strategies for the CMO – Social CRM’s six misconceptions
Social CRM’s 15 minutes of fame over, onward to Customer Experience!
The story of Social Media Marketing 2012 #SMM12
Marketing CRM Planning: 4 Must Have Projects For 2013
The Social CRM Non-Revolution
Top 5 Intranet Predictions for 2013
Posted in Customer service, Front Office and Customer Service Operations, Knowledge management, Performance management, Service Design Thinking, Service design, service management, Social CRM and social business, User experience
Tags: Business, Capgemini, Chief Executive Officer, Customer relationship management, eine-tasse-kaffee-by-moneboh, Facebook, Google, Internet Marketing, Intranet, Marketing, social crm, Social media, Social network, Surrealism, Twitter
Tieto’s Why Traditional Intranets Fail Today’s Knowledge Workers
Posted by Fred Zimny
With the current pace of change, organizations will have to be prepared for the unexpected. They will have to provide flexible access to people and information resources to serve unanticipated information
Photocredit: 摄影女孩旅途之美
Related articles
- Why Traditional Intranets Fail Today’s Knowledge Workers (slideshare.net)
Posted in Front Office and Customer Service Operations, Knowledge management, Performance management, Recovery and the way out of the crisis, recession and depression
Comments Off
Tags: Vision, visionaries, vision things, trends, Front Office and Customer Service Operations, Knowledge management, Performance management, Recovery and the way out of the crisis, recession and depression, Leadership, Business, Organization, Employment, Intranet, New Year, Tieto, ThoughtFarmer, Warren Buffett, change organizations, knowledge workers, information resources
Global Intranet Trends for 2011 (part 3)
Posted by Fred Zimny

Found at http://www.jmorganmarketing.com/global-intranet-trends-for-2011-part-3/
Just to re-cap all of the data and the charts shown in this post are from a report which Jane McConnell put together. You can find the report available for purchase as well as a link to her new survey for 2012 here.
Let’s start things off by looking at the soft benefits that organizations are seeing as a result of deploying “social media” tools within their organizations. Just a quick point of clarification “leaders” as seen in the charts below refers to what Jane classified as leading companies, not leaders within organizations. We can see that the greatest soft benefit is “better informed employees.” This of course makes sense but I’m personally curious to understand how better informed employees can make better decisions at work!
Based on the research that I am doing for my book and the survey
Just to re-cap all of the data and the charts shown in this post are from a report which Jane McConnell put together. You can find the report available for purchase as well as a link to her new survey for 2012 here Read all at
.http://www.jmorganmarketing.com/global-intranet-trends-for-2011-part-3/
Phptocredit” delightfulcycles
Related articles
- Global Intranet Trends for 2011 (part 3) (jmorganmarketing.com)
- Workplace Web – 3 models (netjmc.com)
- Global Intranet Trends 2011 (part 2) (customerthink.com)
Posted in Social CRM and social business
Comments Off
Tags: Business, Enterprise 2.0, IBM, Intranet, Marketing and Advertising, Microsoft SharePoint, Organization, Social CRM and social business, Social media
Recommended: Sometimes you don’t have an intranet problem but a search problem
Posted by Fred Zimny
>
Coincidence: same remark applicable in a current project made yesterday…..
Recommended: Sometimes you don’t have an intranet problem but a search problem http://ow.ly/1ccyNu
Photocredit: http://www.candycranks.com/
Related articles
- Interact Announces Interact Answers, a Unique Collaboration Feature Available Exclusively on Interact Intranet (prweb.com)
- Interact Announces a New Partnership with Rippleffect, a Multi-award Winning Digital Agency (prweb.com)
Posted in Because i like to share again and again, Front Office and Customer Service Operations, Knowledge management, Performance management, Social CRM and social business
Comments Off
Tags: Because i like to share again and again, Business, Front Office and Customer Service Operations, Knowledge management, Performance management, Gerry McGovern, Google Chrome, Internet access, Intranet, LinkedIn, Social CRM and social business, Social media, Verizon Communications, Vision, visionaries, vision things, trends
Recommended: Duperrin’s Links for this week
Posted by Fred Zimny

Recommended: Links for this week (weekly) – Why Companies Need to Be More Transparent: The Customer Orientation Pers… http://ow.ly/1bQPA4
Related articles
- Bertrand Duperrin: Gary Hamel: Inventing Management 2.0 (blogs.wsj.com)
Social Intranet – The Intersection Diagram « … or not
Posted by Fred Zimny

Found at Social Intranet – The Intersection Diagram « … or not.
Social Intranet – The Intersection Diagram
Related articles
- Recommended: On Intranets 2.0 : (fredzimny.wordpress.com)
- SharePoint: Creating the connection (melcrumblog.com)
- 10 Strategies For Getting the Most Out of your Social Intranet (slideshare.net)
- SharePoint: An Intranet Manager Perspective (therunninglibrarian.co.uk)
Posted in Because i like to share again and again, Front Office and Customer Service Operations, Knowledge management, Performance management, Recovery and the way out of the crisis, recession and depression, Social CRM and social business
Tags: Because i like to share again and again, Corporate Portals, Document Management, Facebook, Front Office and Customer Service Operations, Knowledge management, Performance management, Internet forum, Intranet, Microsoft SharePoint, Products, Recovery and the way out of the crisis, recession and depression, Social CRM and social business, Social media, Vision, visionaries, vision things, trends
Recommended: On Intranets 2.0 :
Posted by Fred Zimny

Recommended: On Intranets 2.0 : one person but several roles and attitudes http://ow.ly/1bagkZ
Photocredit: twodayslater
Related articles
- Are you a good Intranet KISSer? (therunninglibrarian.co.uk)
- Examples of Intranets and What They Are (brighthub.com)
- Intranet 2.0 tools explode but Social Intranet still rare (techvibes.com)













