Often in SharePoint 2010 implementations we see Portals, Team sites and Social sites being treated as separate conceptual entities. Although they have their own merits and add specific value individualy, it is in “the intersection” where we find the ideal balance of flexibility, context and business alignment for open collaboration. Furthermore, in the intersection, the user experience allow us to easily flow between the different spheres and levels of formality.
One more intruiging question. Has online collaboration make u, ur collegaes and your team smarter. What about your competitors outside and inside your enterprise.
Enterprises spend $270 billion on software every year, yet some can’t even calculate the number of employees in their organizations. Shocking?
Read all at The smarter enterprise — Online Collaboration.
- Social Business – Why Collaboration Matters (cmswire.com)
- 10 Collaborative Brainstorming Web Apps (innovationtools.com)
- Saba Software: All about People (Cloud) – Part 2 (technologyevaluation.com)
- Participative management ” Bas Reus’ quest on self-organization and online collaborative spaces (basreus.nl)
Scoop.it – Designing designed customer service
KMWorld Trend-Setting Products of 2011KMWorld MagazineConsona: Consona KM 8.0- a true knowledge management solution with enhanced usability for administrators and knowledge authors and editors with tools for the internationalization of knowledge…
- AvePoint Named to KMWorld magazine’s “100 Companies that Matter in Knowledge Management” (prweb.com)
Tags: Articles, Because i like to share again and again, Business, Business and Companies, Customer relationship management, Customer service, Front Office and Customer Service Operations, Knowledge management, Performance management, Information Today, Knowledge management, Microsoft SharePoint
Recommended: Enterprise and business first, 2.0 and social second http://ow.ly/1egK17
- Enterprise 2.0 Conference 2011 Boston: Shiny Social leaves Exuberance Island (serve4impact.com)
- Acting as E2.0 SUMMIT Ambassador? (social-advantage.com)
- Time for a ‘Maturity Model’ for Social Enterprises (fastforwardblog.com)
- 9 Reasons Why You Might Be Experiencing Enterprise 2.0 Adoption Challenges (cloudave.com)
- Putting conversation into processes (duperrin.com)
- Ok, I’m convinced it’s ‘Enterprise 2.0′ | @Greg2dot0′s Blog (greg2dot0.wordpress.com)
Tags: Because i like to share again and again, Business, Enterprise 2.0, Front Office and Customer Service Operations, Knowledge management, Performance management, Human resources, Microsoft SharePoint, Organization, Social Business, Social CRM and social business, Social Enterprise, Social network, Vision, visionaries, vision things, trends
Just to re-cap all of the data and the charts shown in this post are from a report which Jane McConnell put together. You can find the report available for purchase as well as a link to her new survey for 2012 here.
Let’s start things off by looking at the soft benefits that organizations are seeing as a result of deploying “social media” tools within their organizations. Just a quick point of clarification “leaders” as seen in the charts below refers to what Jane classified as leading companies, not leaders within organizations. We can see that the greatest soft benefit is “better informed employees.” This of course makes sense but I’m personally curious to understand how better informed employees can make better decisions at work!
Based on the research that I am doing for my book and the survey
Just to re-cap all of the data and the charts shown in this post are from a report which Jane McConnell put together. You can find the report available for purchase as well as a link to her new survey for 2012 here Read all at
- SharePoint: Is It Worth Using as a Collaboration Tool? (cmswire.com)
Enterprise Collaboration: Focus On Improving Practices Creating Value with New Collaboration Technology
These quadrants suggest that approaches are similar in importance. Taken into mind that – in my opinion – this probably will be different, this box still presents perfectly the importance of reflecting and acting about new tools and practices. From Bertrand Duperrin.
As the simplistic model below shows, an organization could aim to improve existing practices by introducing new technologies and use them to develop new practices, but also by developing new practices with the use of existing technologies.
Read the full story at Found at Enterprise Collaboration: Focus On Improving Practic
- Bertrand Duperrin: Enterprise Collaboration: Focus On Improving Practices (cmswire.com)
- List of Social Intranet, Enterprise 2.0, Collaboration, Engagement, and HR Technology Experts (thesocialworkplace.com)
Tags: Because i like to share again and again, Business, Collaboration, Emerging technologies, Facebook, IBM Lotus Notes, Microsoft SharePoint, Social CRM and social business, Technology, Technology Review, Vision, visionaries, vision things, trends
- Recommended: On Intranets 2.0 : (fredzimny.wordpress.com)
- SharePoint: Creating the connection (melcrumblog.com)
- 10 Strategies For Getting the Most Out of your Social Intranet (slideshare.net)
- SharePoint: An Intranet Manager Perspective (therunninglibrarian.co.uk)
Posted in Because i like to share again and again, Front Office and Customer Service Operations, Knowledge management, Performance management, Recovery and the way out of the crisis, recession and depression, Social CRM and social business
Tags: Because i like to share again and again, Corporate Portals, Document Management, Facebook, Front Office and Customer Service Operations, Knowledge management, Performance management, Internet forum, Intranet, Microsoft SharePoint, Products, Recovery and the way out of the crisis, recession and depression, Social CRM and social business, Social media, Vision, visionaries, vision things, trends