Blog Archives
Big ideas, little price tag
Posted by Fred Zimny
Via Scoop.it – Designing design thinking driven operations
Sometimes it’s the little things that make life better. Like the DVD envelop buried beneath my pile of mail—a reminder that for a low monthly cost I can enjoy unlimited movies with no late fees.
Via globalblogs.deloitte.com
Related articles
- How Mobile Payments Will Evolve In the Next Several Years (serve4impact.com)
Posted in Recovery and the way out of the crisis, recession and depression, Social CRM and social business, Because i like to share again and again
Comments Off
Tags: Vision, visionaries, vision things, trends, Recovery and the way out of the crisis, recession and depression, Social CRM and social business, Chris Brogan, iPhone, Mitch Joel, Service design, Deloitte, Joseph Jaffe, DVD, Things I have learned in my life so far, Because i like to share again and again
What Sells CEOs on Social Networking
Posted by Fred Zimny
Foun at What Sells CEOs on Social Networking.
Six years ago, MIT Sloan’s Andrew McAfee coined the term “Enterprise 2.0” as shorthand for what collaboration and sharing tools such as blogging and wikis (and, today, Twitter) would mean for enterprises. In a Q&A, he talks about how CEOs see this world today — and what really sells them on the tools.
Read all at What Sells CEOs on Social Networking.
Photocredit: 500px / Photo “Time” by Nakarate Rungkawat
Related articles
- Social Media and Relationships: Who is actually a “friend?” (serve4impact.com)
Posted in Recovery and the way out of the crisis, recession and depression, Social CRM and social business, Because i like to share again and again
Tags: Vision, visionaries, vision things, trends, Recovery and the way out of the crisis, recession and depression, Social CRM and social business, Enterprise 2.0, Twitter, Chris Brogan, Andrew McAfee, Mitch Joel, Joseph Jaffe, Things I have learned in my life so far, Jody Thompson, Because i like to share again and again
Boston Consulting Group Marketing capabilities for the new age
Posted by Fred Zimny
Photocredit: 500px / Photo “Maygan 01” by Denis Duchesne
Related articles
- You: Boston consulting group value creation beyond tsr (slideshare.net)
Posted in Because i like to share again and again
Comments Off
Tags: bbc, Because i like to share again and again, Electronic commerce, Joseph Jaffe, Market penetration, Mitch Joel, Mobile device, WordPress
An RSA/Nominet Film Competition Short Film by Kate Hammer
Posted by Fred Zimny
Throughline with Mindful Maps presents Collaborative Consumption: collaborated on this short film to bring Rachel Botsman’s important insights about how our daily lives are changin
Photocredit: 500px / Photo “Kate” by Sergey Kozlov
Related articles
- Video: The 21st century will be defined by collaborative consumption | SEO College (serve4impact.com)
Posted in Because i like to share again and again, Recovery and the way out of the crisis, recession and depression
Comments Off
Tags: 21st century, Because i like to share again and again, Collaborative consumption, consumption, Customer relationship management, insights, Mitch Joel, Recovery and the way out of the crisis, recession and depression, Short film, Things I have learned in my life so far, Vision, visionaries, vision things, trends
Top decks midst January 2012
Posted by Fred Zimny
Design council: Design for innov…
Gartner Magic Quadrant social cr…
Accenture research_2012_consumer…
McKinsey The consumer decision j…
Practical Access To Service Design
Book Collaboration In The Clou…
Photocredit:
Related articles
- My weekly top decks for your weekend (serve4impact.com)
Posted in Because i like to share again and again
Comments Off
Tags: Because i like to share again and again, Chris Brogan, Joseph Jaffe, Life After the 30-Second Spot: Energize Your Brand With a Bold Mix of Alternatives to Traditional Advertising, Mary Meeker, McKinsey & Company, Mitch Joel, Service design, Things I have learned in my life so far, Vision, visionaries, vision things, trends
The Rise of the New Groupthink – NYTimes.com
Posted by Fred Zimny
The Rise of the New Groupthink – NYTimes.com.
SOLITUDE is out of fashion. Our companies, our schools and our culture are in thrall to an idea I call the New Groupthink, which holds that creativity and achievement come from an oddly gregarious place. Most of us now work in teams, in offices without walls, for managers who prize people skills above all. Lone geniuses are out. Collaboration is in.
Read all at The Rise of the New Groupthink – NYTimes.com.
Photocredit: clubbing-books:
Related articles
- Reading NYT’s The Entrepreneurial Generation #servicedesign #custsrv (serve4impact.com)
What does customer experience mean in social CRM? | My Social Customer
Posted by Fred Zimny
Acknowledge the fact that the customer is in the lead, is my statement!
Found at What does customer experience mean in social CRM? | My Social Customer.
![]() |
| Is CEM separate from CRM? |
Related articles
- [EN] The new quality of Customer Experience and Relationship in … (serve4impact.com)
Posted in Because i like to share again and again, Front Office and Customer Service Operations, Knowledge management, Performance management, Social CRM and social business
Comments Off
Tags: Because i like to share again and again, Business, crm system, Customer, Customer experience, customer experiences, Customer Management, Customer relationship management, customerservice, Front Office and Customer Service Operations, Knowledge management, Performance management, Mitch Joel, Social CRM and social business, Social media













