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Social CRM Moves Focus from ‘Management’ to ‘Relationship’ ITBusinessEdge.com
I would have said from management to the customer. Anyway, awesome to read
Found at Social CRM Moves Focus from ‘Management’ to ‘Relationship’ | Blogs | ITBusinessEdge.com.
Justice Potter Stewart uttered one of the most famous phrases in Supreme Court history during a case in which he had to consider whether a 1958 French film called “The Lovers” could be considered pornographic. He could perhaps never succeed in intelligibly defining pornography, Stewart said, but “I know it when I see it, and the motion picture involved in this case is not
To be continued at Social CRM Moves Focus from ‘Management’ to ‘Relationship’ | Blogs | ITBusinessEdge.com.
Photocredit: “Donato Buccella”
Related articles
- Gartner: Social CRM Spending Soon to Top $1 Billion Worldwide (fastforwardblog.com)
- Gartner Says Social CRM Market Will be $1 Billion in 2012 (cloudave.com)
- Yes, you need a CRM (jagdidit.com)
