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Do the Enterprise 2.0! – MIT Report on Social Business: What are Companies Really Doing?
The folks over at MIT teamed up with Deloitte to produce quite an interesting report around Social Business which included responses from almost 3,500 people around the world.See it on Scoop.it, via Do the Enterprise 2.0!
See on www.scoop.it
Photocredit: aurorae
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It’s 2012 and you are STILL ignoring Social Customer Service?
Found at It’s 2012 and you are STILL ignoring Social Customer Service? #facepalm «.
I came across a chart in Information Week’s article, “How To Get From CRM To Social” that blew me away. As in “OMG, you have got to be kidding me” blown away.
Check this out:
Read all at It’s 2012 and you are STILL ignoring Social Customer Service? #facepalm «.
Photocredit: http://literarycoffee.tumblr.com/
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Civilization faces ‘perfect storm of ecological and social problems’ | KurzweilAI
Found at Civilization faces ‘perfect storm of ecological and social problems’ | KurzweilAI.
(Credit: BP)
Celebrated scientists and development thinkers today warn that civilization is faced with a perfect storm of ecological and social problems driven by overpopulation, overconsumption, and environmentally malign technologies.
Read all at Civilization faces ‘perfect storm of ecological and social problems’ | KurzweilAI.
Photocredit: 404のっちFound | 404かしゆかFound
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- Corporate responsibility: Are companies responding to social demands? (knowledge.insead.edu)
Like this:
MIT Sloan Management Review’s Leveraging Your Employees’ Social Networks
Leveraging Your Employees’ Social Networks.
Read all at Leveraging Your Employees’ Social Networks.
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- The Invisible Social Enterprise: What Every Exec Needs to Know Today (serve4impact.com)
The New Measures for Improving Nonprofit Performance — HBS Working Knowledge
Found at The New Measures for Improving Nonprofit Performance — HBS Working Knowledge.
For-profit businesses have a common goal: create value for owners or shareholders by creating value for customers.
It’s a focus that must seem enviably straightforward from the perspective of nonprofit organizations and social enterprises obliged to navigate a path under the watchful eye of multiple stakeholders, including funders, boards, and clients—all while staying true to a core mission and values.
Read all at The New Measures for Improving Nonprofit Performance — HBS Working Knowledge.
Photocredit: Retro Holiday Gift Wrap Sets – ** Happiness Is…**
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Michael Fauscette: Social Software, Feature or Product?
Found at Michael Fauscette: Social Software, Feature or Product?.
We have this debate running about social software and whether it’s, for the most part anyway, a set of features that should be embedded in other products / platforms, or long term stand-a-lone products.
Read all at Michael Fauscette: Social Software, Feature or Product?.
Photocredit: http://italiancyclechic.com/
Related articles
- Michael Fauscette: The Three C’s of Social Business (serve4impact.com)
Recommended: Enterprise and business first, 2.0 and social second
Recommended: Enterprise and business first, 2.0 and social second http://ow.ly/1egK17
Related articles
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- 9 Reasons Why You Might Be Experiencing Enterprise 2.0 Adoption Challenges (cloudave.com)
- Putting conversation into processes (duperrin.com)
- Ok, I’m convinced it’s ‘Enterprise 2.0′ | @Greg2dot0′s Blog (greg2dot0.wordpress.com)
