Posted on April 18, 2013 by Guest blogger Lisa Bodell. When you walked into the office today, did you smell smoke? Was your life—or your company’s—at risk? Did you have to make split-second decisions that determined your survival?
See on www.leadingeffectively.com
- Global Survey Shows Influence Marketing Seen as Lead Generation Tool, Not a Branding Exercise
- pSocial Wants To Create Communities With Similar Interests And Push Indian Content, Says Founder Vineet Budki
- The Only CEO Who Matters
- Lessons From Samsung’s Chairman Lee: Sometimes It Takes A Match
- Clipr Recommends Window Shopping and Gifts Based On Your Interests
- An introduction to getting started with marketing on social networks
Some insights, some driven by data:
- About 150 readers are subscribed to the posts on this blog. I really appreciate being connected with you. Myapologies for any inconvenciences in 2012 (mainly due to expirementing with content sharing). Again, really appreciated and being aware of the fact that there is an audience enables me to maintain highly professional standards. Thank you.
- Blogging and content curation are still effective to maintain professional standards.
- Looking at these tops posts, it is quality content that matters.
- These are the most used tags for serve4impact.
- Because i like to share again and again Business Business Services Change Consulting CRM and Web 2.0 Customer Customer experienceCustomer Management Customer relationship management Customer service Customer Service Management Design Education Enterprise 2.0 Facebook Front Office and Customer Service Front Office and Customer Service Operations, Knowledge management, Performance management Google http://www.scoop.it/u/fred-zimny Information Technology Innovation Knowledge management Leadership Links, Misc. & Tweets Making sense of leadership Management Marketing Marketing and Advertising Personal Productivity Recovery and the way out of the crisis, recession and depression Social CRM and social business Social Enterprise Social media Social networkTechnology Transition Trends Twitter United States Vision Vision, visionaries, vision things, trends Ways of Seeing
- Search drives the visits And then in low four digits or even digits traffic come frome
Search Engines Google Reader StumbleUpon scoop.it Twitter google.nl Netvibes Facebook linkedin.com paper.li
Taken into account these data, 2013 will be a year in which social sharing will be more dominant. By the way, what social sharing tool do you miss?
- My audience is true global (my stats show 5 countries with no readers). I miss China and 2013 will be the year to see how to reach a Chinese audience.
- These are my top contries
United StatesUnited KingdomNetherlandsIndiaCanadaUkraineAustraliaGermanyFrancePhilippines
Some slighly related articles
- Social business strategies for the CMO – Social CRM’s six misconceptions
- Social CRM’s 15 minutes of fame over, onward to Customer Experience!
- The story of Social Media Marketing 2012 #SMM12
- Marketing CRM Planning: 4 Must Have Projects For 2013
- The Social CRM Non-Revolution
- Top 5 Intranet Predictions for 2013
Posted in Customer service, Front Office and Customer Service Operations, Knowledge management, Performance management, Service Design Thinking, Service design, service management, Social CRM and social business, User experience
Tags: Business, Capgemini, Chief Executive Officer, Customer relationship management, eine-tasse-kaffee-by-moneboh, Facebook, Google, Internet Marketing, Intranet, Marketing, social crm, Social media, Social network, Surrealism, Twitter
It’s that time of year where analysts gaze into our crystal balls and make predications about the trends we expect to see in the upcoming months. My thoughts about 2013 are based on the hundreds of conversations I’ve had with social business product vendors and customers over the last twelve months. Below I’ll list my top predications for 2013, but if you only have a moment here are the mains idea that I want to share:
My point of view: Not limited to social business.
- The Risk Of Not Being A Social Business
- Social Business : what works and how
- 4 Keys To Growing A Successful Social Business
- Dell Launches Social Business Services
- The prime hurdles of social business
- Vala Afshar: Dear Employee/Employer: Be Social or Be Irrelevant
Tags: Because i like to share again and again, Business, business product, Facebook, IBM, Marketing, Organization, pretty-glamorous, Recovery and the way out of the crisis, recession and depression, Services, Social Business, Social media, Social network, Technology
Customer are changing, buying power is shifting.
Social Networks replace ads and promotion
The economic turbulence of the past few years has created a talent paradox: amid stubbornly high unemployment, employers still face challenges filling technical and skilled jobs. Employers now need to adjust their talent management initiatives to focus on retaining employees with critical skills who are at a high risk of departure and the capable leaders who can advance their companies amidst continuing global economic turbulence.
n a fast-changing world, education is still in high demand online. Google looked at internal search query data, Compete clickstream data and commissioned a brand perceptions study with Ipsos OTX to understand the 2012 landscape and found:
80% of education search query paths end without a conversion.
1 in 4 education researchers never even look outside the web.
9 in 10 don’t know which school they want to attend at the onset of the journey.
2 out of every 3 researchers who use video do so to understand speciﬁc features of a school.
As long as businesses are set up to focus exclusively on maximizing financial income for the few, our economy will be locked into endless growth and widening inequality. But now people across the world are experimenting with new forms of ownership, which Kelly calls generative: aimed at creating the conditions for all of life to thrive for many generations to come. These designs may hold the key to the deep transformation our civilization needs.
To understand these emerging alternatives, Kelly reports from across the globe, visiting a community-owned wind facility in Massachusetts, a lobster cooperative in Maine, a multibillion-dollar employee-owned department-store chain in London, a foundation-owned pharmaceutical in Denmark, a farmer-owned dairy in Wisconsin, and other places where a hopeful new economy is being built. Along the way, she finds the five essential patterns of ownership design that make these models work.
- Deloitte’s Surveying the talent paradox from an employee perspective
- Highly popular paper: Design methods for developing services
- Talent 2020: Surveying the talent paradox from an employee perspective
- August hot decks
- Service Design Thinking – Design methods for developing services
- web digital strategy – The social economy: Unlocking value and productivity through social technologies | McKinsey Global Institute | Technology & Innovation | McKinsey & Company