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Ross Dawson’s 12 themes for 2012
Posted by fredzimny
Awesome infographic: the evolution of knowledge management
Posted by fredzimny

Let us not forget: we do make progress.
Read all at http://blog.socialcast.com/e2sday-the-evolution-of-knowledge-management/
Photocredit: http://yesway.ru/cherno-belyj-nyu-jork-ot-fotografa-barry-yanowitzs.html
Related articles
- Knowledge Management Evolution and Current Usage (customerthink.com)
- The Evolution Of Geeks [Infographic] (jezebel.com)
- Knowledge Management Research and Practice [Journal] (ieofsgu.wordpress.com)
- - The Obvious? – Ten ways to create a knowledge ecology by Euan Semple (serve4impact.com)
- Event: Workshop on Personal Knowledge Management, 25 – 26 Aug 2011, Hong Kong, China (gurteen.com)
Posted in Because i like to share again and again, Front Office and Customer Service Operations, Knowledge management, Performance management, Recovery and the way out of the crisis, recession and depression, Vision, visionaries, vision things, trends
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Tags: Articles, Business and Companies, Consultants, David Gurteen, Knowledge, Knowledge management, Organizations, Trends, Ways of Seeing, Web 2.0
The New Next: Social Media Influencers Predictions by TrendsSpotting
Posted by fredzimny

Related articles
- THE NEW NEXT: TrendsSpotting’s Trend Prediction Model (trendsspotting.com)
- 2011 PR Predictions (gutenbergpr.com)
- Social media trends to watch for 2011 (fredzimny.wordpress.com)
- Scott Meis: Five Social Media Trends To Watch in 2011 (socialmediaexplorer.com)
Posted in CRM, Enterprise 2.0, Social Media, Web 2.0 and Information Technology,, Front Office and Customer Service Operations, Knowledge management, Performance management, Recovery and the way out of the crisis, recession and depression, Vision, visionaries, vision things, trends
Tags: Arts, Business, Business Services, Facebook, Prediction, Public relations, Social media, Trends
Ogilvy & Mather Worldwide The Future of Selling
Posted by fredzimny
Photocredit: http://www.paysbascyclechic.com/

Related articles
- Professional Services and Consulting Firms Harness Enterprise Social Software to Serve Clients More Efficiently (eon.businesswire.com)
- Is What’s Good For Corporate Profits, Good For Al Qaeda? (blogs.forbes.com)
- From the Design Desk: Future Content (chroniclebooks.com)
Nicolette Wuring Customer Advocacy April 2010
Posted by fredzimny
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- 2010′s Hottest Customer Service Technology Trends (fredzimny.wordpress.com)
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- 2011 Digital marketing trends (fredzimny.wordpress.com)
- Tendence 2010: Show Overview (design-milk.com)
- New video: 5 customer engagement trends by Gerd Leonhard (future of marketing) (mediafuturist.com)
- John Jantsch’s 5 Trends that Will Shape (Small) Business in 2011 (fredzimny.wordpress.com)
Posted in Because i like to share again and again, CRM, Enterprise 2.0, Social Media, Web 2.0 and Information Technology,, Front Office and Customer Service Operations, Knowledge management, Performance management, Vision, visionaries, vision things, trends
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Tags: American Express, Business, Business Services, Corporate social responsibility, customerservice, London, Small Business, Trends
Lina So’s top 5 advertising trends 2011
Posted by fredzimny
Photocredit: http://secondsminuteshours.tumblr.com/

Posted in CRM, Enterprise 2.0, Social Media, Web 2.0 and Information Technology,, Front Office and Customer Service Operations, Knowledge management, Performance management, Vision, visionaries, vision things, trends
Tags: 2011, Advertising, Customer, customerservice, Facebook, klantenservice, Trends, Twitter
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